Ishak Rayhan Email & Phone Number

Canterbury, England, United Kingdom

 Overseeing and managing operational workflows, ensuring the timely and efficient delivery of services. Allocating resources, tracking progress, and addressing any operational challenges. Ensuring adherence to quality assurance and compliance standards, particularly within the educational sector. Collaborating with various teams to improve internal processes and enhance overall efficiency. Providing client support, addressing inquiries, and resolving issues to maintain strong client relationships. Gathering feedback from clients and stakeholders to improve service delivery. Maintaining data management systems, producing reports, and offering insights for operational improvements. Monitoring and reporting key performance indicators to align with business objectives. Supporting virtual candidate management, including pre-screening, right-to-work validations, and DBS checks. Building strong relationships with both clients and candidates, ensuring their needs are met throughout the process. Ensuring safeguarding measures are upheld and communicating progress to both candidates and clients. Engaging in inbound and outbound calls, ensuring weekly case targets are met and exceeded.

Canterbury, England, United Kingdom

 Provided virtual support to candidates, addressing inquiries and guiding them through the recruitment process. Sourced suitable CVs and candidates from platforms like CV Library, Reed, and LinkedIn. Assessed candidate compatibility and communicated with them via calls and emails. Pre-screened and interviewed candidates for the registration process. Troubleshot technical issues related to virtual interviews, assessments, and recruitment tools. Collected and analyzed candidate feedback to improve the recruitment experience. Stayed updated on labor laws, regulations, and industry best practices for compliance. Validated candidates' right to work in the UK by verifying relevant documentation. Processed applicants' Disclosure and Barring Service (DBS) checks. Ensured candidates were suitable for placement in educational environments. Reviewed candidates' CVs, ensuring there were no gaps or issues, and addressed any concerns. Requested references from candidates' referees and followed up when necessary. Ensured there were no safeguarding concerns with candidates. Built strong relationships with candidates and kept them informed on the progress of their applications. Handled inbound and outbound calls to and from candidates, referees, and sales consultants. Consistently met and exceeded weekly case targets.

Dhaka, Bangladesh

Responsibilities: Collaborated with managers to plan organizational work output. Fixed appointments with customers, facilitated project visits and consulted on lifestyle solutions. Reached out to pre-qualified leads to assess their interest and housing needs. Identified business development opportunities. Followed the L2C process to increase sales.

Dhaka

Responsibilities:  Researched competitors’ trade deals and modern trade strategies, providing effective recommendations. Collected data and feedback on existing products during market visits with officials. Contributed to new product development, including name selection, package design, and product testing. Attended and managed various marketing activations.