Key Responsibilities:Strategic Planning: Develop and implement operational strategies that align with the company's goals and objectives.Process Optimization: Identify areas for improvement in operational processes and implement best practices to enhance efficiency and reduce costs.Team Leadership: Manage and mentor the operations team, fostering a culture of collaboration, accountability, and continuous improvement.Budget Management: Prepare and manage the operational budget, monitoring expenses and implementing cost-saving measures as necessary.Performance Metrics: Establish key performance indicators (KPIs) to track operational performance and drive decision-making.Vendor Relations: Build and maintain relationships with suppliers and vendors to negotiate contracts and ensure quality service.Customer Service: Ensure high levels of customer satisfaction by managing order fulfillment processes and addressing any issues that arise.Compliance and Risk Management: Ensure compliance with industry regulations and standards, while also identifying and mitigating operational risks.Cross-Department Collaboration: Work closely with other departments such as sales, marketing, and finance to align operational activities with business objectives.