Ishan Dabra Email & Phone Number

Moncton, NB, CA

Moncton, New Brunswick, Canada

Dieppe, New Brunswick, Canada

Noida, Uttar Pradesh, India

• Responsible for coaching various Scrum teams consisting of geographically distributed team members to build betterproducts by executing software testing plans and achieve faster time using Agile Methodologies.
• Assisted team to remove impediments by understanding the control and release processes and policies related tosoftware application, IT and telecommunication systems tests.
• Assisted with internal and external communication, improved transparency, and radiated information.
• Assisted with prioritization to find product flaws, report them, keep track of them and resolution of software defects.
• Coached Product Owners in the creation and maintenance of Product Backlog
• Perform Agile maturity assessment, identify the areas of improvement and help teams achieve the next level of agility.

Noida, Uttar Pradesh, India

Client: Cable & Wireless Caribbean (Liberty Latin America) Roles & Responsibilities Accountable for the “Real Time Management” of the service/network maintaining a constant awareness of the delivery and performance. Take necessary actions to ensure service levels are maintained or improved and identifying any potential future risks where specific.

Noida, Uttar Pradesh, India

Client: Liberty Latin America Telenet Belgium Liberty Global (UK/IR/NL) Platform – Enable/Mate/RPA/Inhouse ToolsRoles & Responsibilities Responsible for establishing the Automation project plan baseline: define project scope, secure the necessary resources and plans and monitor all activities Drive project execution: track project activities, monitor and.

Noida, Uttar Pradesh, India

Client: MTN Irancell Platform – Solaris/Linux Roles & Responsibilities Responsible for doing the Acceptance test and getting handover for new nodes from solution integrator team. Responsible for doing load balancing in SDP. Escalating the problems to third Party teams & co-ordinating with them for the resolution. Coordinating with Core teams like MSC.

Noida, Uttar Pradesh, India

Client: MTN IN AfricaRoles & Responsibilities Governance with the Key stakeholders in delivery units. Handled Fault Elimination Program 1.0. Reduction in TT count. Network Readiness for Christmas & New Year.

Noida, Uttar Pradesh, India

• Client: BHARTI Platform – Solaris/Linux Operation and Maintenance of IN networks  Configuration Management of IN Servers: SDP, CCN, MINSAT, AIR, IVR, EMM, EMA, CRS and NGCRS. Handling configuration of servers.
• IN NODES such as CCN, SDP, AIR, MINSAT, VS, IVR, EMA, EMM, CRS.
• Configuration of Diameter, Gx, Gy, SS7, CIP/IP & SIGTRAN links and routes.
• Performing routine Health Checkup and debugging.
• Database management of the IN nodes.
• Configuration of IN nodes.

Noida Area, India

Client: BHARTI Platform – SolarisWorked as Engineer-IN  Working on IN (Intelligent Network) Nodes which includes Monitoring, analysis.  Performing the Health checks of the Services on various charging system 3.0 & 4.0 servers, escalating the Trouble Tickets which includes various software, hardware and service specific alarms for the captured.

 As a member of a 24 by 7 roster monitor alarm events on 2.5G N\W. Respond to escalated Customer Network faults. Perform 1st level fault diagnosis and rectification on all systems. Create and update network trouble tickets. Command Handling using OSS with the help of UNIX commands. Working through OSS (Operation and Support System), TEMIP, WINFIOL.

Master'S Degree, Management

Education record