Collaborated in providing complete post-training services for one of the world’s leading AI labs, by contributing to advanced fine-tuning techniques like model evaluation, SFT, RLHF, and agentic workflows, to enhance the model’s reasoning, problem-solving, and API-triggering capabilities.Achievements & Tasks:• Led a team of Content Analysts in various projects and acted as the primary point of contact between our close collaborators from the Data Science team, and Data Science Managers. • Offered linguistic, scrutinous, logical, and lateral-thinking support to LLM training processes like Supervised Fine Tuning (SFT), Reinforcement Learning from Human Feedback (RLHF), and agentic workflows, to empower the AI system.• Successfully delivered 20+ projects with 700+ error-free SFT sample training datasets.• Ensured smooth Implicit Code Execution (ICE) by aiding the logical breakdown of complex coder instructions into simple forms, in SFT sample sets, for training the model’s planner side to instruct its coder side better.• Inspected the recency, factuality, contextual relevance, accuracy, subjectivity, and format of the responses generated, from prompts, while eliminating safety concerns and hallucination and consolidating robust SFT training datasets.• Ensured grammatical and spelling correctness, brevity, coherence, sentence structure, proper markdown, formatting, and hyperlinking of text across each step of execution in the SFT sample datasets.• Ensured implementation of elaborate project-specific guidelines with multiple nuances based on API-specific agentic workflow scenarios, at every execution stage in the training sample datasets.• Reviewed and flagged issues in training datasets with an array of complex prompts having implicit user intent by correctly mapping the intent to the relevant API tools while avoiding over/under-triggering tool calls.

Implemented growth marketing best practices to facilitate the seamless execution of Fresh Prints’ digital and content marketing initiatives, and established automation in workflows to streamline the marketing and sales funnels.Achievements:• Set up and coordinated 12 campaign launches in 5 months, boosting marketing revenue from $12.8M to $15.69M (22.6%).• Established 100+ automated workflows via Zapier to optimize the customer journey and reduce tracking setup time by 50%.• Set up and coordinated 11 campaign launches in 120 days.• Set up 100+ automated workflows via Zapier to optimize the customer journey.• Developed a multi-channel (5 channels) campaign dashboard and leveraged data-driven insights to assess KPI-based performance.• Collaborated internally to enhance and test (A/B testing) email marketing approaches by achieving open rates of > 50% and click rates of > 1%.• Conducted extensive analysis of customer data (2020 - 2023) to create company reports for the ideation of current and future campaigns.• Conducted 20+ interviews with the Sales team to uncover customer pain points and create actionable insights for marketing.Tasks:• Created UTMs and set up tracking + attribution on all campaign landing pages and the campaigns dashboard.• Created, fine-tuned, and maintained a sophisticated campaigns dashboard for Q3 and Q4 (KPI analysis).• Set up automation in multiple workflows with Zapier to optimize the customer journey.• Led data-driven campaign analysis projects for strategy building to enhance company revenue and ideation of new campaigns.• Conducted market research to identify new opportunities in promotional structures, lead generation, and brand partnerships.• Collaborated with cross-functional teams (Operations, Art, Tech, and Sales) and senior management to optimize the life cycle of campaigns.• Conducted quality management reviews on all marketing assets.

Blogging and website content creation.