-Chaired meetings with stakeholders to discuss and document business requirements. -Slashed administration costs by 30% while ensuring continuation and enhancement of services -Analyzed the historical data for the incidents reported and the reoccurring issues. Presented this data to the business stakeholders to identify trends and opportunities for the improvement -Conducted business process analysis and created process maps for various departments -Negotiated contracts with vendors -Conduct research in new markets where business can be pitched.-Compiled reports, generated graphs for both performance and productivity. Determined if root cause analysis is required and initiated Problem Management. -Validated business requirements with stakeholders -Created dashboards using MS Excel and Tableau. Presented the finding to the business stakeholders and identified the areas of process improvement. -Closed 10+ commercial real estate accounts including Anytime Fitness, Oriflame,RAO (I.A.S. academies), T.I.M.E. (M.B.A coaching), SiS group enterprises, et al.

-Data analysis of billing, operation expenses, time sheets and improvise operationalcost saving techniques -Attend negotiation meetings, identify new clients, prepare meeting agendas-Answer 30+ query phone calls/emails, submit weekly reports of new client’s database,competitor analysis and staffing situations.

-Gained engineering knowledge about operations inside a substation-Worked firsthand in a substation, got insights into day to day of an electrical engineer-Compilation of circuits, coordinated in different departments, and created a final presentation.