Provide exceptional customer service to patrons visiting the retail space, assisting with inquiries, purchases, and information about productsManage store floor, and ensure proper display of items to enhance the customer experienceProcess purchases and exchanges; authorize card/cash payments, and assist customers at self-checkout

Responsible for internal and external communication including writing content for emails, e-newsletters, blogs, press releases and long-form socials.Curated communication strategy, and marketing plans, including digital marketing plan in sync with the organisation’s vision.Coordinating with the design and content creation team for all branding and promotional materialOversee printing and distribution of all promotional materials and PR kits. Assisted in various administrative tasks such as creating and maintaining recordkeeping systems, scheduling appointments, taking messages for staff, and facilitating communication with clients.

Provided excellent Customer Service by assisting all customers politely and professionally. Assisted customers in locating merchandise, and purchase decisionsResolved customer issues and referred concerns where appropriateReceived payments and issued receipts, keeping track of all cash and credit transactions

Managed events end to end including budgeting, scheduling, logistics and operationsHeld pre-event meetings and coordinated with vendors, staff and volunteers working for the eventDocumented post-event information data, analyzed the deliverables for all areas of the event. Implemented changes for the next eventsManaged artists for the Trump Modi Road Show in Ahmedabad, Feb 2020Managed Artists for IFFI - Goa (International Film Festival of India) Nov. 2019Aarambh, - Orientation Programme for the newly recruited Bureaucrats of India, Hosted by the Honorable Prime Minister, Modi. Oct. 2019

Consulted with clients to determine their requirements and expectations. Coordinated schedules and timelines with artists and production teamsPlanned and facilitated artist requirements for site-specific locations, production and coordination needs, and hospitality standing. Managed console and backstage during live performancesSpearheaded high-stakes events on behalf of the organizations in a business environmentDeveloped collaborative relationships with clients, artists, vendors and other stakeholders

I have largely contributed to the performing arts in the capacity of Production Manager, Production Assistant, Assistant Director; Engaging in pre planning, planning, organising and executing programmes and projects.

Administered and Promoted all activities offered by Darpana including performing arts courses and events as a first point of contact for all stakeholdersSupported the creative director in overseeing, facilitating and implementing the rehearsal plans and final performances of the Darpana Performing Group , with quality control for assigned programs Made impactful contributions to the creative process from the position of Associate Director in various productions such as Kadak Badsahi, a multimedia performance celebration of the 600 years of Ahmedabad; TagoreNama - a Performing and Visual Art Festival celebrating Nobel Laureate Rabindranath Tagore, and Managed production of a music video - Mijaj Amdawadi