Ishani Weerathunga Email & Phone Number

As a Shift Manager at One Stop Stores Ltd, a leading convenience store chain in the UK, I manage the daily operations, customer service, and staff performance of the store. I have successfully handled multiple tasks, such as inventory control, cash handling, merchandising, and compliance, while ensuring customer satisfaction and loyalty.I am also pursuing a master's degree in logistics, and supply chain management at the University of Hertfordshire, where I am learning the latest theories and practices in this field. I have a strong academic background in business management and marketing, having graduated with a first-class degree from the University of Jaffna and completed executive and professional levels at AAT and CA Sri Lanka, respectively. My core competencies include customer relationship management (CRM), problem solving, communication, and project management. I have applied these skills in my previous internships at Keells and Bank of Ceylon, where I contributed to various operational and marketing projects, such as improving the online ordering system, conducting market research, and developing promotional campaigns.I am motivated by the challenge and opportunity to grow and learn in the dynamic and competitive retail and logistics industry. I am passionate about delivering value and quality to customers and stakeholders, and I am always eager to collaborate and support my team and organization.