Ishant Chopra

Ishant Chopra Email and Phone Number

|| Floor support || Customer care executive || CMB || Quality analyst || Team leader || Email escalation || Inbound || Outbound || Email analysis || @ Tech Mahindra
pune, maharashtra, india
Ishant Chopra's Location
Suratgarh, Rajasthan, India, India
About Ishant Chopra

Ishant Chopra is a || Floor support || Customer care executive || CMB || Quality analyst || Team leader || Email escalation || Inbound || Outbound || Email analysis || at Tech Mahindra.

Ishant Chopra's Current Company Details
Tech Mahindra

Tech Mahindra

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|| Floor support || Customer care executive || CMB || Quality analyst || Team leader || Email escalation || Inbound || Outbound || Email analysis ||
pune, maharashtra, india
Website:
techmahindra.com
Employees:
109765
Ishant Chopra Work Experience Details
  • Tech Mahindra
    Email Escalation Support
    Tech Mahindra Feb 2023 - Present
    Noida, Uttar Pradesh, India
    * Resolves user issues, queries, concerns with effective, clear and professional writing communication over email.* Establish long-lasting, trusting connections by communicating professionally and empathetically with the clients.* Follow up on Unresolved/reopen cases, coordinate with technicial teams and updating to the customers adhering to the timelines.* Use the appropriate methods and tools to provide information that is accurate, comprehensive, and thorough.* Resolved complaints by ensuring appropriate and timely compensation, boosting customer satisfaction levels.* Provide appropriate solutions and substitutes within the timeframes specified* Follow communication protocols, rules, and policies
    View
  • Teleperformance
    Call Center Representative
    Teleperformance Jul 2021 - Aug 2024
    Indore, Madhya Pradesh, India
    -SME under client for wrong assessment queue-Quality Analyst in CMB (Inbound)-Floor support in CMB ( Inbound & Outbound)-Customer care executive
    View
  • Teleperformance
    Quality Analyst
    Teleperformance Jun 2022 - Aug 2022
    Indore, Madhya Pradesh, India
    View
  • Pramerica Life Insurance
    Area Sales Executive
    Pramerica Life Insurance Aug 2020 - Dec 2020
    Suratgarh, Rajasthan, India
    - Field marketing- Area sales executive.
    View

Ishant Chopra Education Details

Frequently Asked Questions about Ishant Chopra

What company does Ishant Chopra work for?

Ishant Chopra works for Tech Mahindra

What is Ishant Chopra's role at the current company?

Ishant Chopra's current role is || Floor support || Customer care executive || CMB || Quality analyst || Team leader || Email escalation || Inbound || Outbound || Email analysis ||.

What schools did Ishant Chopra attend?

Ishant Chopra attended Ggnimt, Gyanvihar University, Jaipur.

Who are Ishant Chopra's colleagues?

Ishant Chopra's colleagues are Gary Bense, Mohammed Jahangeer, Shwetha Mohan Kumar, Jahnavi Ammangi, Tirumal Ramesh Kondamutti, Mallikarjuna Rao Tata, Vikas Agrawal.

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