Ishan Varma, Mba, Cspo® Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

● Analyzed 164 million+ product usage data points, providing strategic insights to the C-Suite, leading to 6 of my proposed action items being incorporated among the team's 15 for the next year.● Managed a team of 15 developers, designers, and QA engineers to successfully launch 6 critical features for financial advisors, achieving an 85% adoption rate and 95% satisfaction score.

Toronto, Ontario, Canada

● Led a team of 8 in expanding 40+ North American financial services accounts, achieving $1.4M in ARR and boosting monthly product usage by 30%, with an outstanding NRR of 120%.● Completed 10 technical projects on schedule, including system implementations, and spearheaded integrations with Salesforce, DocuSign, and Zapier, aligning with the product roadmap.● Developed R Studio scripts to generate over 30 monthly client reports efficiently and launched a dashboarding feature, reducing… Show more ● Led a team of 8 in expanding 40+ North American financial services accounts, achieving $1.4M in ARR and boosting monthly product usage by 30%, with an outstanding NRR of 120%.● Completed 10 technical projects on schedule, including system implementations, and spearheaded integrations with Salesforce, DocuSign, and Zapier, aligning with the product roadmap.● Developed R Studio scripts to generate over 30 monthly client reports efficiently and launched a dashboarding feature, reducing creation time from 3 hours to 10 minutes per report. Show less

Toronto, Ontario, Canada

● Executed 4+ weekly training sessions and developed 70+ Knowledge Base articles and 30+ Product Videos, achieving over 18k views in 6 months and resulting in a 30% reduction in support calls.● Optimized client onboarding by implementing workflow automations in HubSpot, reducing the time from 2 months to 3 weeks, and improved the NPS score from 80% to 95%.● Collaborated with the Product and Technical Team every week to prioritize backlogs, plan sprints, create requirement documents and… Show more ● Executed 4+ weekly training sessions and developed 70+ Knowledge Base articles and 30+ Product Videos, achieving over 18k views in 6 months and resulting in a 30% reduction in support calls.● Optimized client onboarding by implementing workflow automations in HubSpot, reducing the time from 2 months to 3 weeks, and improved the NPS score from 80% to 95%.● Collaborated with the Product and Technical Team every week to prioritize backlogs, plan sprints, create requirement documents and lead marketing initiatives for new releases. Show less

Toronto, Ontario, Canada

● Showcased 3+ Product Demos weekly and built prospect lists of 3000+ C-Level Executives in Financial Services using LinkedIn Sales Navigator/ZoomInfo that resulted in an 8% lead generation.● Drafted monthly product adoption newsletters in HubSpot that achieved 23% open rate thus increased usage of advanced features by 20% and created training modules for new employee onboarding.● Collaborated with the technical and product team to resolve 700+ Support Requests with 85% client… Show more ● Showcased 3+ Product Demos weekly and built prospect lists of 3000+ C-Level Executives in Financial Services using LinkedIn Sales Navigator/ZoomInfo that resulted in an 8% lead generation.● Drafted monthly product adoption newsletters in HubSpot that achieved 23% open rate thus increased usage of advanced features by 20% and created training modules for new employee onboarding.● Collaborated with the technical and product team to resolve 700+ Support Requests with 85% client satisfaction and optimized the report creation process in Excel using Pivot Tables, Slicers, and Macros.● Led a product team of three people to build a financial literacy service as a pilot program for MBA students at McMaster University. Show less

India

● Strategized the phased project planning and expansion efforts for a private school that resulted in $480,000 in revenues in 2019 and a remarkable 5-fold increase over four years.● Co-founded High School with 40 staff members and provided affordable education to over 4000 students.● Collaborated with third party providers to introduce digital learning management systems in classrooms for accessible learning of international standards for students.● Implemented two technological… Show more ● Strategized the phased project planning and expansion efforts for a private school that resulted in $480,000 in revenues in 2019 and a remarkable 5-fold increase over four years.● Co-founded High School with 40 staff members and provided affordable education to over 4000 students.● Collaborated with third party providers to introduce digital learning management systems in classrooms for accessible learning of international standards for students.● Implemented two technological pilots for internal use to help staff manage their work more efficiently, achieving 50% more compliance than its predecessors.● Collaborated with internal and external stakeholders to create all required legal and business documentation, set course curriculum and guidelines.● Reviewed cash flow statements for the organization and allocated costs to maintain net profit margin over 30% Show less

Pune

● Worked with a team of 5 engineers to develop algorithms using C++ and provide engineering solutions to clients in the mining, drilling and turbomachinery industry● Validated Zeus’s new prototype software with the standard software ANSYS and published the results in WSEAS Transactions on Fluid Mechanics

● To improve the flow time of the assembly line, analyzed transport and warehouse management systems and recommended modifications that decreased the daily assembly flow time by 20 minutes● Under “Collaboration with School” program, prepared detailed reports on industry’s best practices of Quality Management Systems to equip students with a better understanding of the automobile industry

Master Of Business Administration - Mba, 3.8

● Adam Felesky MBA Scholarship Recipient, 2019-21 ● Academic Director, MBA Games Academic Case Competition, 2020-21 ● International.

Bachelor Of Technology (B.Tech.), Mechanical Engineering, 3.804/4

● Chancellor's Gold Medalist (Valedictorian) ● Co-Founder: Mechanical Engineering Student Association ● Executive team member.