Ishaq Ticklye Email & Phone Number

Mumbai, Mh, In

Mumbai, Maharashtra, India

Responsible for driving project delivery & project profitability at Idealake, looking after the resource efficiency, resource utilization & productivity, capacity planning, and process improvement across all departments.1) Planning out the resource requirement, capacity and strength from a strategy perspective.2) Identifying & addressing gaps across various processes in all departments to improve efficiency & profitability.3) Determining & allocating KPIs to all employees in the various delivery departments. 4) Assisting HR team to onboard senior and skilled resources with leadership qualities.

Mumbai, Maharashtra, India

Heading the Project Management department. Managing and delivering Digital & Technical IT projects. Managing business relationships, consultant for digital transformation and business growth. Added responsibility of setting up various IT processes & delivery standards within the organization. Work domain & knowledge expanded in BFSI category by delivering projects related to General Insurance & Mutual Funds.Key Responsibilities -• Overall management & delivery of projects of various types ranging from enterprise websites & post login portals for asset management companies, buy online journey flows for mutual funds, content management websites & mobile applications.• Managing client relationship & digitally evolving the account by providing newer ideas for customer success & growth.• Handling overall project operations that include resourcing, scheduling & vendor management.• Providing project scoping & effort estimations.• Managing & leading the BA (Business Analyst) & QA (Quality Assurance) team at Idealake. Performing annual reviews, provide training & mentoring the BA & QA teams.• Analyzing & tracking resource utilization & optimization of the development team at Idealake.• Shaping PM (Project Management) team within the organization.• Performing interview sessions & assisting HR in hiring process for BA, QA & PM teams.Key Accounts -SBI General Insurance, PNB MetLife, Future Generali, ICICI Prudential Mutual Fund, SBI Cards, Union Mutual Fund, Axis Bank, Canara Robeco Mutual Fund.

Mumbai Area, India

Managing and delivering Digital & Technical IT projects. Managing business relationships, consultant for digital transformation and business growth.Also responsible for managing & leading the QC & BA team at Idealake Information Technologies. Work domain & knowledge expanded in BFSI category by delivering projects related to Mutual Funds, Securities & Asset Management Companies.Key Responsibilities -• Overall management & delivery of projects of various types ranging from enterprise websites & post login portals for asset management companies, buy online journey flows for mutual funds, content management websites & mobile applications.• Managing client relationship & digitally evolving the account by providing newer ideas for customer success & growth.• Handling overall project operations that include resourcing, scheduling & vendor management.• Providing project scoping & effort estimations.• Managing & leading the BA (Business Analyst) & QA (Quality Assurance) team at Idealake. Performing annual reviews, provide training & mentoring the BA & QA teams.• Analyzing & tracking resource utilization & optimization of the development team at Idealake.• Shaping PM (Project Management) team within the organization.• Performing interview sessions & assisting HR in hiring process for BA, QA & PM teams.Key Accounts -L&T Financial Services, ICICI Prudential AMC, Canara Robeco, HDFC Ergo, ICICI Lombard, Kotak Securities, BOI AXA, Yes Bank, Mirae Asset, APTIV.

Mumbai, Maharashtra, India

Managing and delivering Digital & Technical IT projects. Managing business relationships, consultant for digital transformation and business growth.Key Responsibilities -• Overall management & delivery of projects of various types ranging from enterprise websites & portals for banks & insurance companies, buy online journey flows, landing pages, campaign pages, content management websites & mobile applications.• Heading digital transformation for accounts. Creating & delivery of digital strategy.• Managing client relationship & digitally evolving the account by providing newer ideas for customer success & growth.• Overall project operations that include resourcing, scheduling & vendor management.• Providing project scoping & effort estimations.Key Accounts -Bajaj Allianz, Tata Capital, Axis Bank, HSBC Bank, IndusInd Bank, Emami Agrotech.

Kuwait

Managing & leading PMO team. Managing business relationships. Forecasting project delivery pipeline & business revenue. Creating project proposals & effort estimation.Achievements -• Solely attained the target of generating 25% of PMO revenueKey responsibilities -• Managing & leading entire PMO team during all project stages/activities.• Managing business relationship.• Overcoming challenges faced by PMO team, solving queries, assessing risks & managing issues.• Leading the team to achieve PMO revenue target.• Training & mentoring team members for PMO roles & achieving PMO objectives.Key Accounts -Ministry of Foreign Affairs, Warba Bank, Industrial Bank of Kuwait, Trampo, The Scientific Center.

Kuwait

Managing project team & external vendors for project delivery. Maintaining PMO revenue and profits. Performing effort estimation.Achievements -• Increasing PMO revenue by 300%.• Optimizing & streamlining processes to improve PMO workflow resulting in growth of PMO efficiency & delivery. Continuously improving all processes involved with the project delivery.• Increasing quality & stability of projects delivery to considerable levels.• Helping brands go online & expand their business by generating targeted revenues.• Transforming projects into accounts for increasing growth & increasing revenues.• Co-Chair of sports Club, October 2013 – December 2015.Key responsibilities -• Managing multiple IT projects single handedly right from Project Initiation to deployment such as ecommerce, enterprise grade corporate content management system portal, social networking websites, iPhone & Android applications, web applications & systems.• Managing projects overall status, their progress, quality assurance, risk management, timeline charts & client relationship. Preparing & reviewing project plans & technical documentation, performing project quality assurance.• Budgeting, cost management & planning resources for the project.• Meeting & discussing with client for requirement gathering. Analyzing technical & functional requirements & reviewing System Requirements Specification (SRS) & technical document.• Managing team of designers, HTML developers & backend developers both in-house & outhouse.• Assuring end to end delivery of IT projects.• Continuously improving overall process in PMO setup at managerial level.• Introducing plans to optimize PMO working at managerial level.• Training & mentoring team members for PMO objectives & roles.• Reviewing role of team members in PMOKey Accounts -Kuwait National Petroleum Corporation, Zain Group, Toy Trunk, Al Shaya Perfumes, Afkar General Trading, Dagla, Al Hamra Tower.

Kuwait

Managing multiple IT projects from project initiation to deployment. Managing client relationships & project risks.Achievements -• Continuously maintaining PMO revenue generation target to 100%• Most Dedicated Employee, 2012, KuwaitNET• Most Outstanding Performance, 2013, KuwaitNETKey responsibilities -• Coordinating for multiple IT projects such as e-commerce, enterprise grade corporate content management system portal, social networking websites, iPhone & Android applications, web applications & systems assigned to the team. Also, managing multiple projects single handedly right from project initiation to deployment.• Managing projects overall status, their progress, quality assurance, risk, timeline charts & client relationship. Preparing project plans & technical documentation, performing project quality assurance.• Meeting & discussing with client for requirement gathering. Analyzing technical & functional requirements & creating System Requirements Specification (SRS) & technical document.• Coordinating with & managing team of designers, HTML developers & backend developers both in-house & outhouse.• Acting as liaison between onshore & offshore teams to coordinate hand off sessions & code releases, ensuring seamless transition of work & business continuity.• Assuring end to end delivery of IT projects.• Continuously improving overall process in PMO setup.Key Accounts -Security Decisions Follow-up Committee, Neemah Fragrances & Perfumes, CoreFitness, Naranj, Ghanija Restaurant Concepts, Gulf Investment Corporation, Boutique BlackPearl

Bachelor Of Engineering (B.E.), Information Technology, First Class

Activities and Societies: Class Representative for 3 years, College Football Team, Department Football Team, Managed multiple events.

Science, First Class

Activities and Societies: Football Team, Shotput Team, Basketball Team & Class Representative. Studied Higher Secondary education.

Distinction

Activities and Societies: Basket Ball Team, Chess Team, Athletics & Skit