Isabelle Harvey

Isabelle Harvey Email and Phone Number

Account Manager at Zipline @ Zipline
Isabelle Harvey's Location
Saint-Basile-le-Grand, Quebec, Canada, Canada
Isabelle Harvey's Contact Details

Isabelle Harvey personal email

n/a
About Isabelle Harvey

Passionate about client service and the implementation of operations strategy with over 15 years of experience, I am known to drive results, managing complexity and developing talent. I am a dynamic leader with strong organizational skills that will help build and drive initiatives that aligns with the company goals while protecting and driving profits. I have strong knowledge about operations, IT system implementation, labour planning, cost control and shrink, new store openings, procurement and driving the communication strategy within an organization.

Isabelle Harvey's Current Company Details
Zipline

Zipline

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Account Manager at Zipline
Isabelle Harvey Work Experience Details
  • Zipline
    Account Manager
    Zipline May 2021 - Present
    View
  • Sephora
    Director, Retail Operations
    Sephora Jan 2020 - Dec 2020
    Montreal, Quebec, Canada
    Creation of the retail operations strategy for the organization, responsible for the project management and implementation of all IT systems, the management of the Retail Labour planning team, District Operations Managers team and Communications Department.
    View
  • Sephora
    Senior Manager / Manager, Retail Operations
    Sephora Mar 2013 - Dec 2020
    Montreal, Quebec, Canada
    Own Project management, implementation & training of all IT systems, provide training and technical directions to Store and Field team on new processes and operational efficiency projects and help deliver significant and quantifiable financials benefits across all aspects of store Operations by monitoring results and application of new processes.Analyze P&L to develop strategies to improve controllable expenses management to drive shop profit results.Capture and forecast Store Workload… Show more Own Project management, implementation & training of all IT systems, provide training and technical directions to Store and Field team on new processes and operational efficiency projects and help deliver significant and quantifiable financials benefits across all aspects of store Operations by monitoring results and application of new processes.Analyze P&L to develop strategies to improve controllable expenses management to drive shop profit results.Capture and forecast Store Workload and negotiate and provide recommendations based on business needs. Develop non selling workload budgets in conjunction with Retail Finance.Work with RDs & DMs on store scheduling performance and potential areas of opportunity and focus Show less
    View
  • Sephora
    Store Director
    Sephora Aug 2009 - Mar 2013
    Demonstrate and manage impeccable client service, people development, merchandising, and operational functions of the store. Manage store budget and drive all areas of the business results. Recruit, interview, hire and train all team members according to business need. Ensure compliance of all policies and procedures.
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  • Apple Retail
    Lead Genius
    Apple Retail 2007 - 2010
    Manage genius team in order to drive company results. Maintain customer focus while troubleshooting and solving technical issues, and manage client’s escalations (in 15 minutes intervals). Make all necessary repairs on all models of Mac computers as well as iPod and iPhone. Recruit, hire and train new employees
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  • Gap Inc.
    Associate Manager
    Gap Inc. Sep 2002 - Feb 2007
    Achieve sales target by providing excellent customer service based on company model, oversee visual and merchandising standards create schedules for 100 employees to ensure best coverage for client at all time, recruit, hire and train new employees including managers
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Isabelle Harvey Skills

Retail Visual Merchandising Hiring Retail Management Loss Prevention Inventory Management Scheduling Customer Service Inventory Control Mentoring Mac Os X Pos Store Management Merchandising Team Building Time Management Coaching

Isabelle Harvey Education Details

  • Mcgill
    Mcgill
    Agile / Scrum Master
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  • Decker Communications
    Decker Communications
    Communicate To Influence
  • Mcgill University
    Mcgill University
    Project Management Essentials
    View
  • The Ken Blanchard Company
    The Ken Blanchard Company
    Situational Leadership
  • Apple California
    Apple California
    Mac Certified Technician
  • Cegep St-Foy
    Cegep St-Foy
    Soins Infirmiers

Frequently Asked Questions about Isabelle Harvey

What company does Isabelle Harvey work for?

Isabelle Harvey works for Zipline

What is Isabelle Harvey's role at the current company?

Isabelle Harvey's current role is Account Manager at Zipline.

What is Isabelle Harvey's email address?

Isabelle Harvey's email address is is****@****ine.com

What schools did Isabelle Harvey attend?

Isabelle Harvey attended Mcgill, Decker Communications, Mcgill University, The Ken Blanchard Company, Apple California, Cegep St-Foy.

What skills is Isabelle Harvey known for?

Isabelle Harvey has skills like Retail, Visual Merchandising, Hiring, Retail Management, Loss Prevention, Inventory Management, Scheduling, Customer Service, Inventory Control, Mentoring, Mac Os X, Pos.

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