Isha Syal
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Isha Syal Email & Phone Number

Senior Business Analyst | Agile and Scrum Expert| Results oriented business analyst with a track record of success in leading improvements in business processes along with expertise in the payments processing sector. at AA New Zealand
Location: Auckland, Auckland, New Zealand 8 work roles 3 schools
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Current company
AA New Zealand
Role
Senior Business Analyst | Agile and Scrum Expert| Results oriented business analyst with a track record of success in leading improvements in business processes along with expertise in the payments processing sector.
Location
Auckland, Auckland, New Zealand
Company size
481 employees

Who is Isha Syal? Overview

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Quick answer

Isha Syal is listed as Senior Business Analyst | Agile and Scrum Expert| Results oriented business analyst with a track record of success in leading improvements in business processes along with expertise in the payments processing sector. at AA New Zealand, a company with 481 employees, based in Auckland, Auckland, New Zealand. AeroLeads shows a matched LinkedIn profile for Isha Syal.

Isha Syal previously worked as Senior Business Analyst at Aa New Zealand and Product Owner (Billing) at Xplor. Isha Syal holds Post Graduate Diploma In Computing, Computing, Pass With Distinction (A Grade) from Unitec Institute Of Technology.

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Email format at AA New Zealand

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AA New Zealand

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Profile bio

About Isha Syal

Experienced professional with a demonstrated track record in the field of data/requirement analysis, agile scrum methodology, business process improvement, best practice document writing, competitive analysis, critical incident management , business cases, and cost-benefit analysis.Key Skills & Competencies-Experience in agile scrum methodology and behavior-driven development process.- Build a primary user persona, define the product’s purpose, and find the design direction.- Prepare customer journey maps to identify gaps in the customer’s experience that are painful.- Facilitate feature and story mapping workshop - Excellent diagnostic and problem-solving skills with a strong understanding of CRM and Web-based products/assets- Developed standard deployment process workflow - Experience in Payments and Fintech Industry

Listed skills include Requirements Analysis, Testing, Sql, Project Management, and 17 others.

Current workplace

Isha Syal's current company

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AA New Zealand
Aa New Zealand
Senior Business Analyst | Agile and Scrum Expert| Results oriented business analyst with a track record of success in leading improvements in business processes along with expertise in the payments processing sector.
auckland, auckland, new zealand
Website
aa.co.nz
Employees
481
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8 roles

Isha Syal work experience

A career timeline built from the work history available for this profile.

Senior Business Analyst

Current
Aa New Zealand

Auckland, New Zealand

Mar 2023 - Present

Product Owner (Billing)

Xplor

New Zealand

Payments integration with Debitsuccess and Paysmart

Jan 2021 - Jan 2023

Product Owner

Harmoney

Harmoney

Apr 2019 - Jun 2020

Business Analyst

Harmoney

Auckland, New Zealand

-Elicit requirements using interviews, requirements workshops, surveys, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis-Proactively communicate and collaborate with Product Owner/s and Stakeholders to analyse functional requirements and communicate requirements to the development team.-Maintain product.

Sep 2018 - Jun 2020

Business Analyst

Debitsuccess

Northcote

 Work closely with Product Owner and perform team leadership responsibilities across multiple projects and releases, whilst ensuring timely and quality delivery in line with specifications. Manage Product roadmap by arranging PI Planning Sessions every quarter followed by release planning Support the project management team to estimate and manage.

Aug 2015 - Sep 2018

Customer Service Executive

Fateh Enterprise

Attract potential customers by answering product and service questions;suggesting information about other products and services.Open customer accounts by recording account information.Maintain customer record by updating account information.Maintain financial accounts by processing customer adjustments.Prepare product or service reports by collecting and.

Aug 2014 - Jul 2015

Business Analyst

Credence Infotech

-Requirement Analysis.-Communication conduit between customer & stakeholder.-Analyse, design, coordinate, document, and assist with the development of software systems and other ICT programmes or projects as assigned, using techniques such as interviews, documentation analysis, requirements workshops, surveys, site visits, business process descriptions.

Apr 2013 - Apr 2014
Team & coworkers

Colleagues at AA New Zealand

Other employees you can reach at aa.co.nz. View company contacts for 481 employees →

SC Shirley C. Shirley C. Colleague at Aa New Zealand New Zealand, New Zealand View → CW Coey Wong Coey Wong Colleague at Aa New Zealand Christchurch, Canterbury, New Zealand, New Zealand View → UR Ursula Reichel Ursula Reichel Colleague at Aa New Zealand Whangarei, Northland, New Zealand, New Zealand View → PP Patricia Parker Patricia Parker Colleague at Aa New Zealand Kumeu, Auckland, New Zealand, New Zealand View → JF John Francis John Francis Colleague at Aa New Zealand Auckland, Auckland, New Zealand, New Zealand View → GG Geoff Gibson Geoff Gibson Colleague at Aa New Zealand Waikato, New Zealand, New Zealand View → ZP Zakaria Pasha Zakaria Pasha Colleague at Aa New Zealand Bolton, England, United Kingdom, United Kingdom View → PF Paul French Paul French Colleague at Aa New Zealand Auckland, Auckland, New Zealand, New Zealand View → JR Jacqui Ritchie Jacqui Ritchie Colleague at Aa New Zealand Auckland, Auckland, New Zealand, New Zealand View → NA Nicole Anderson Nicole Anderson Colleague at Aa New Zealand Auckland, Auckland, New Zealand, New Zealand View →
3 education records

Isha Syal education

Post Graduate Diploma In Computing, Computing, Pass With Distinction (A Grade)

Unitec Institute Of Technology

I have undertaken number of courses during my one year diploma including Enterprise and Network Security,Managing IT Projects,Agile and.

Master Of Technology (M.Tech.), Computer Science, Merit

Brcm College Of Engineering &Technology

Gold Medalist in Masters for being Class Topper Scholarship Student from college for being class topper in fourth and fifth Semester..

Bachelor Of Engineering (B.E.), B.R.C.M Cet

Brcm College Of Engineering & Technology

- Under Top 10 in University merit list for Bachelor of Engineering. - Scholarship Student for being class topper in fourth &fifth sem.

FAQ

Frequently asked questions about Isha Syal

Quick answers generated from the profile data available on this page.

What company does Isha Syal work for?

Isha Syal works for AA New Zealand.

What is Isha Syal's role at AA New Zealand?

Isha Syal is listed as Senior Business Analyst | Agile and Scrum Expert| Results oriented business analyst with a track record of success in leading improvements in business processes along with expertise in the payments processing sector. at AA New Zealand.

Where is Isha Syal based?

Isha Syal is based in Auckland, Auckland, New Zealand while working with AA New Zealand.

What companies has Isha Syal worked for?

Isha Syal has worked for Aa New Zealand, Xplor, Clubware Gym Software, Harmoney, and Debitsuccess.

Who are Isha Syal's colleagues at AA New Zealand?

Isha Syal's colleagues at AA New Zealand include Shirley C., Coey Wong, Ursula Reichel, Patricia Parker, and John Francis.

How can I contact Isha Syal?

You can use AeroLeads to view verified contact signals for Isha Syal at AA New Zealand, including work email, phone, and LinkedIn data when available.

What schools did Isha Syal attend?

Isha Syal holds Post Graduate Diploma In Computing, Computing, Pass With Distinction (A Grade) from Unitec Institute Of Technology.

What skills is Isha Syal known for?

Isha Syal is listed with skills including Requirements Analysis, Testing, Sql, Project Management, Management, Agile Methodologies, Business Intelligence, and Business Analysis.

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