Shiva Sharma Email & Phone Number

Sahibzada Ajit Singh Nagar, Pb, In

Sahibzada Ajit Singh Nagar, Punjab, India

• Lead the planning and execution of comprehensive project communications, ensuring clarity and alignment among stakeholders.• Oversee the implementation of physical and software security policies across applicable data centers, enhancing operational integrity.• Continuously enhance the efficiency and maturity of the overall security program, utilizing data-driven insights to recommend strategies that reduce churn and optimize resource allocation.• Manage escalations related to physical security and business-impacting events, triaging incidents and maintaining regular communication with regional leadership.• Collaborate with stakeholders to bolster security capabilities, supporting risk identification and mitigation strategies for data center operations.• Summarize and report risk analysis to internal stakeholders, providing actionable insights to inform decision-making.• Foster a company culture that promotes top performance and high morale, leading reporting and planning initiatives.• Organize and manage all phases of projects to ensure timely completion, coordinating team responsibilities and engaging with senior stakeholders.• Facilitate user acceptance testing (UAT) for product releases and plan upgrades, ensuring seamless execution and client support systems.• Innovate processes by identifying opportunities for automation, enhancing overall product efficiency

Mohali

• Assisted in formulating key policies and strategic planning decisions that guided company growth in the digital marketplace.• Developed and reviewed operational policies and procedures, fostering a high-performance company culture.• Oversaw reporting and planning initiatives, leading cross-functional teams in DevOps, Infrastructure, and Operations.• Created standardized templates for reporting, ensuring clarity and consistency across all communications.• Monitored product quality and usability, identifying challenges and opportunities to drive company success.• Enhanced communication between staff and management, promoting transparency and engagement.

Mohali

• Managed product and web design processes, ensuring timely delivery of high-quality work that met organizational standards.• Oversaw quality assurance efforts, mentoring QA teams on both manual and automated testing to uphold product excellence.• Coordinated tasks among team members, optimizing workflow and resource allocation for effective project execution.

Sahibzada Ajit Singh Nagar, Punjab, India

• Developed and implemented comprehensive content strategies for both the company and its clients, identifying market trends and insights.• Planned and directed targeted marketing campaigns, optimizing website and social media content to enhance engagement.• Managed the organization’s website, ensuring adherence to best practices while analyzing performance metrics.• Created diverse content formats, including blogs, videos, and podcasts, to reach broader audiences and improve traffic flow.• Introduced Agile and Scrum methodologies, serving as the first Scrum Master to drive agile practices within the organization.• Led Scrum teams across various projects, fostering collaboration and efficiency in project delivery.

Mohali

• Develop optimization strategies that increase the company's search engine results rankings• Research SEO keywords to use throughout the company's website and marketing materials• Set measurable goals that demonstrate improvement in marketing efforts• Monitor daily performance metrics to understand SEO strategy performance• Efficiently communicate with other marketing professionals to align goals• Collaborate with others within the marketing department to manage SEO strategy• Write compelling and high-quality website content, including blog posts and page descriptions• Update content and website links for maximum optimization and search engine rankings

Beginner And Advanced Certification, Web/Multimedia Management And Webmaster, 92%

B.Tech, Information Technology

Activities and Societies: Bhangra, Social Activities, Games, Blood Donation CampsB. Tech

12Th, Non Medical

Activities and Societies: Extra Curricular Activities like Dance, Singing, BasketBall etc.High Schooling

10Th; B. S, All Subjects

Matric