Ishmeet Kaur Email & Phone Number

Toronto, Ontario, Canada

• Provided administrative support, managing payroll processes for over 220 employees and ensuring 100% accuracy in documentation and filing.
• Collaborated on 3 department-wide special projects, streamlining processes and increasing team efficiency by 20%.
• Developed hands-on experience in HR operations within a leading healthcare organization, enhancing personal learning goals in organizational culture and people management

Toronto, Ontario, Canada

• Handled over 43.2% daily transactions with a 98.7% accuracy rate.
• Improved workflow efficiency by 20.2% through routine tasks such as inventorymanagement and service requests.
• Increased customer satisfaction scores by 15.5% while witnessing a jump of 19.2% onrepeat business.

• Managed client relationships, resulting in a 20.5% increase in client satisfaction and a 5% rise in referral.
• Achieved the highest sales in March 2023 through strategic in-field sales efforts.
• Engaged customers in need-based conversations, addressing banking plans andinvestment needs, leading to a $800,000 increase in managed assets.
• Managed client portfolios, boosting sales with average ROI of 15% per year and increasing the branch retention rate by 12%.

Experienced Counselor with a robust background in client advisory and relationship management, gained through a dynamic role at Edu wings Global, a leading immigration consultancy. Adept at providing tailored guidance, managing client portfolios, and fostering strong client relationships. Eager to transition into a financial corporate role where these.

Postgraduate Certificate, International/Global Studies

Activities and Societies: As Peer Mentor Member of Student Advisory Committee

Bachelor Of Commerce - Bcom Hons, Business/Commerce, General

Activities and Societies: Member of National Service Scheme, Environmental club, Model United Nation