Ishmeet(Ish) Chadha Email & Phone Number

Melbourne, VIC, AU

As a Project Lead, I am responsible for leading transformation projects and managing changes in a dynamic and Agile environment. My key responsibilities include managing project objectives, conducting impact analysis, and supporting project execution. I also drive Project Governance meetings and collaborate with senior stakeholders. Additionally, I build.

As a product owner, I led the implementation of the ServiceNow Source-to-Pay Operations module.I was responsible for designing the front door engagement process and tool adoption with a human-centric design approach, which helped reduce overhead activities in the new world. I was also the key contact for developing and managing the product roadmap, shaping.

Melbourne, Australia

In this role, I was responsible for conducting IT Change reviews on high and critical Changes, as well as facilitating and leading the Enterprise Change Advisory Board (CAB) for Change approvals. I have experience in hosting and chairing emergency CAB meetings for major Incidents. Additionally, I am skilled in managing Expedite and Emergency Changes.

In this role, I was responsible for managing and driving the Service Transition weekly governance forum to ensure change compliance and change readiness for production implementation is met. Additionally, I oversee the governance of Operational Readiness Process, ensuring teams are compliant with change policy and have the required sign-offs from service.

-Managing operational activities with Clients, National practice manager, key stakeholders including following up with stakeholders on key action items - Assist in setting-up the PMO function including frameworks, tools and templates to ensure successful project governance with clearly defined processes- High Focus on resource management - Preparing.

Melbourne, Australia

- Working with Senior Solution Designer, Legal and IT security teams in creating design controls to mitigate Operational risks for a document management system - Manage Relationship building with Business Operations team and Executives- Arrange business sign-off on all changes/production releases impacting Financial Advisory Business- Facilitate weekly.

Melbourne, Australia

Melbourne Area, Australia

- Assisting ORR Manager, engagements with business & other Stake holders(vendors) to drive & work on action plan for closure of pending items.- Responsible for maintaining & updating transition plan & requirement gathering.- Assisting in designing, establishing & executing process for Operational Acceptance Activities- Responsible to Communicate Issues &.

Melbourne Area, Australia

-Experience managing technology change in Financial Services Industry both for production and non- production environments.- Performing Change Audits,handling change risk & issues- Successfully able to deliver Risk Weighted Change process & coach teams to be 100 % complaint for several consecutive months- Demonstrated Stakeholder management experience.

Melbourne, Australia

- Experience working in Utilities Industry & in Meter Data Management Application Support (IEE version(7.0.512) and MTS version(1.5.132) )- Experience working on high volume of Incidents & responsible for managing the Incident Queue.- Responsible for responding to Incidents/Service calls in line within targeted SLA's.- Working closely with business users.

Melbourne Airport

• Leading and Managing a team of 6 people on daily basis in multiple business location.
• Managing credit transactions and cash reconciliation reports at the end of day.
• Managing operational documents and daily reports.
• Liaising with staff, business managers and suppliers on daily basis.
• Maintaining all equipment’ and facilities in a high state of readiness.
• Managing and resolving all customers' complaints and all staffing issues.