Ishmeet Kaur Email & Phone Number

Delhi, India

• Leveraged Excel to automate monthly performance dashboards, reduce preparation time by 50%, and streamlined CRM tracking for internal sales process, cutting administrative tasks by 30% and boosting client engagement time.• Delivered data-driven performance reports to senior management by creating Tableau dashboards that tracked client KPIs and revenue trends, enabling more informed executive decision-making and leading to a 20% improvement in account strategy adjustments.• Analyzed financial performance of the company, using strong Analytical skills to assess its performance, which involved, conducting ratio analysis, to provide valuable insights that informed executive decision-making and contributed to a 30% improvement overall.

Delhi, India

• Leveraged critical thinking and attention to detail to facilitate working capital requirements through the sales cycle by analyzing data from prospects and clients which resulted in 15% reduction in the average sales cycle duration, leading to improved cash flow and liquidity.• Utilized CRM tools to track interactions and analyze client needs, applying active listening and problem-solving skills to address feedback proactively. This approach fostered strong client connections, resulting in a 25% increase in client retention and a 20% year-over-year reduction in churn.• Leveraged Tableau to analyze client data and visualize market trends, identifying key customer needs and optimizing sales strategies. This data-driven approach led to a 20% increase in new account acquisitions within one year.

Ontario Graduate Certificate, Business Insights And Analytics

Activities and Societies: Recognized on Dean's Honour Roll for Summer 2023• Developed a student admission decision system using Python.

Bachelor Of Commerce (Honors) - Bcom

• Leveraged Excel and Financial Analysis techniques to identify customer segments, assess market trends, and deliver data-driven.