Motivated, highly trained and experienced Systems Support Specialist with over three years of experience in the industry. Moreover, I also have expertise in systems requirements gathering, analyzing status quo and suggest alternatives, user acceptance, testing, process improvement, stakeholder management, prototyping, and end-user training of portfolio monitoring and in technical support and operations, and demonstrated strong presentation, analytical and problem-solving skills.The projects undertaken by me have equipped me with skills that will be useful to an organization in their virtue of improving, transforming, or re-engineering their processes. I have had the experience of working on projects alone, and in a team due to which I am flexible and open minded when it comes to adapting to the working culture of any organization.