New business initiator Strategic management

Lead Researcher, Wireless & Green Tele-HealthcareMentor, ICT for Forestry and Geo Environmental Engineering

Responsible for CSE course coordinator and CSE & EE course instructor.Faculty Convener, External course (industrial and vendor) organized for student career developmentFaculty Convener: Technical speech, session and talk.Executive Editor , Editorial office, Presidency University Journal Part B Science and Engineering

Active Member, xTURPContinuation of PhD research work

IT & Telecom planning and Implementation in call center, hosted call center service provider and data center. Solutions architecting and development of inbound and outbound call/contact center.High transaction application design and deployment both in IT and Telecom areas.Technical co-ordination with Govt , corporate and regulatory bodyManaging the VoIP & VoTDM access network for 240 sitter call centerReport to Chief Executive officer and Managing Director.Work with some very specialized technical project and POC(proof of concept)Architected and managed the Voice Service platform with predictive dialer ,CRM related technical issues for VIRGODevelop and customized a brand Virgo Call center Solution ( VCCD ) and A NGN unified communication platform VUX http://www.virgotechltd.com/product.php

•Pioneer technical member of HealthLine 789•Dealing the all technical dicision making issue of Medical contact center of GCC Medical project of TRCL.•Chief Technical Engineer of NSS(CS Implementation) wing of HealthLine 789 project •Report to Chief Executive Officer and Managing Director , TRCL, Head I&C GrameenPhone.•Incharge of Telecommunication sector of TRCL•Supervisor of Core Switching Network (CN), Network Management System(NMS), Transmission Planning (TP) wings of HealthLine 789.•Maintain, configure and commission different Telecom equipment such as Siemens HiPath 3750(PBX), HG1500, TELEs iSWITCH S48-XC( Class 4 switch IXE) , Loop FiboMux (4+1 multiplexer), E1 and ISDN-PRI (DSS1) converters.•Managing and supervising the Asterisk PBX, SIP server and Soft phone system•Managing And configure the Audio codes Median 1000(DSS1<> SIP)•Provide 1st to 3rd level support to TELEs iSWITCH S48-XC•CDR mediation and provision system supervise

•Act as Chief of IT section of IT& Billing Dept of GTC•Manage and maintain entire network infra-structure. •Monitoring different server (File, RAS, DNS, Mail)•Provide IT support & maintenance for each department• Maintain Cisco 1761, 1841 Routers, Cisco 3700 VPN-IPSec, Cisco 2950 Catalyst Switches, HP Proliant DL360, DL380 servers.•Designing and maintaining security issues, disaster recovery etc.•Take part in different administrative and managerial events.•Planning& Deign a Network (113 node work station and server) •Project Manager of Telemedicine Pilot Project & Village Kiosks•Co-coordinator of Community Information Centre(CIC) project collaboration with GP & GTC