Mohammed Ishtiaque Khan

Mohammed Ishtiaque Khan Email and Phone Number

Journalist, author, translator, marketing expert and problem solver @ The Daily Star
dhaka, bangladesh
Mohammed Ishtiaque Khan's Location
Bangladesh, Bangladesh
Mohammed Ishtiaque Khan's Contact Details

Mohammed Ishtiaque Khan personal email

About Mohammed Ishtiaque Khan

Few would have believed (actually, many people still has a hard time believing it) that I would make a jump from a service marketeer/business manager/HOD role to a Sub-Editor role in the country's most famous and renowned English news paper, The Daily Star, and it has been 3 years now. To make things even more charming, I actually work for the 'Bangla' team in The Daily Star, which further raises people's eyes. Apart from my day job, I also do part time translation (Bangla to English and English to Bangla), content creation and consultancy. I have acquired years of corporate and entrepreneurial experiences, which enables me to generate high quality content for prospective clients, and also to improve the operational efficiency of business organizations. Previously, I have done so many things in Telecom that listing them down is a chore, and an eyesore for anyone who is still reading this. If you really need to know, I headed Product, Revenue, Acquisition, Research and International Roaming teams for top operators of Bangladesh, which includes Grameen Phone, Robi, Banglalink and Airtel. I guess you can go through the experiences listed below, and then you will know that I also had a brief stint at a MFS operator and also tried my luck at entrepreneurship.

Mohammed Ishtiaque Khan's Current Company Details
The Daily Star

The Daily Star

View
Journalist, author, translator, marketing expert and problem solver
dhaka, bangladesh
Website:
thedailystar.net
Employees:
389
Mohammed Ishtiaque Khan Work Experience Details
  • The Daily Star
    Sub-Editor
    The Daily Star Mar 2021 - Present
    Bangladesh
  • Freelance
    Freelance Consultant And Content Creator
    Freelance Jan 2021 - Present
    * Business consultancyI can provide the below and more: a. Revenue enhancement plans, b. new segments identification, c. business policy and strategy overhauling, d. micro and macro segmentation, e. marketing planning, f. Any other issue as per business need* I am currently contributing articles, translations, stories and social media content for prominent publications like:1. The Business Standard 2. Kaler Kantho3. Prothom Alo4. The Daily Star * Top quality content creation in both Bengali and English language* Translation to and from English and Bengali (both literature and poetry) * Can generate commissioned articles on topics of interest within preset deadline.
  • Escape Myst
    Co-Founder And Adviser
    Escape Myst Jul 2018 - Jan 2021
    Dhaka, Bangladesh
    Escape Myst is the first live escape room game in Dhaka, Bangladesh. We promise to bring in totally new and alternative entertainment options in the country. In addition to entertaining our customers with mind boggling brain twisters, we also arrange professional team building sessions for corporations.Responsibilities:• Prepared weekly, monthly and quarterly marketing plans• Engaged agency to prepare communication materials• Achieved 25 thousand facebook fans • Launched joint campaigns with banglalink, Herfy and a number of other prominent brands• Developed the escape room games (story, puzzles and overall concept) from scratch
  • Nagad
    Head Of Products
    Nagad Dec 2018 - Jul 2019
    Dhaka, Bangladesh
    Nagad is the digital financial service of Bangladesh Post Office. Nagad is a dynamic and secured digital financial service that facilitates customers daily financial transaction needs like cash in, cash out, send money (P2P), mobile recharge etc.‘Nagad’ brand is operated by Third Wave Technologies Limited (TWTL). Nagad aims to spearhead the digital financial service revolution in Bangladesh.
  • Robi Axiata Limited
    Head - Voice (Airtel Business Unit)
    Robi Axiata Limited Nov 2017 - Jun 2018
    Dhaka, Bangladesh
    • Achieved daily revenue targets on a consistent level amounting to 800 million BDT• Achieved month on month business growth for three consecutive months• Prepared voice business (prepaid and postpaid) monthly and quarterly revenue plans in order to meet KPI targets• Prepared and received approvals of budgetary requirement for the voice business and ensuring budget is fully utilized• Maintained constant growth in voice business through the monitoring of minutes of usage, average price per minute and other pricing related KPIs• Ensured all available communication channels of digital marketing, above the line and below the line promotions• Digitized the voice business through launching new, convenient products and services• Ensured all products and offers are customer friendly • Coordinated with sales, finance and other stakeholders for launching on-ground activities for enhancing voice business• Managed International Roaming business customer acquisition, revenue management and projects.
  • Robi Axiata Limited
    General Manager, Airtel Business Unit
    Robi Axiata Limited Nov 2016 - Nov 2017
    Bangladesh
    In the Airtel-Robi merged company, these are my responsibilities:• Ensuring usage and retention of Airtel customers under Robi umbrella through projects, interventions and other initiatives• Leading special RGB regaining project for Airtel sub base• Ensuring platform integration• Running day to day IR operations of Airtel • Establishing new wholesale and retail international roaming contracts for Roaming revenue and management of Roaming partner relationship to create the largest IR coverage
  • Airtel Bangladesh Ltd.
    Head - Usage & Retention, Data, Vas And Ir, Marketing
    Airtel Bangladesh Ltd. Jan 2015 - Nov 2016
    Dhaka, Bangladesh
    • Customer Life Cycle Management (CLM) through mass market and BTL grid based offers• Identifying target group and control group for each campaign and analyzing performance accordingly• Ensure error free processes for various tariffs/promotional programs.• Implementing proactive churn measures (both B2C & B2B) to increase active days.• Monitoring High Value customers by designing and implementing engagement programs.• Identify best practices in customer retention and loyalty in telecommunication field and other relevant industry/sectors for developing own programs.• Leading & managing a dynamic product team overseeing U&R vertical wise responsibility of the function.• Support new customer acquisition through launching innovative VAS• Ensuring customer loyalty and stickiness through providing voice, data and VAS loan to eligible customers• Product life cycle management and launching of 2G & 3G data products for mass market, retail & alternative channels.• Developing retail and alternate channels to increase data penetration and to create advocacy of retailers to upsell data products.. • Establishing new wholesale and retail international roaming contracts for Roaming revenue and management of Roaming partner relationship.
  • Banglalink
    Market Research Senior Manager, Head Of Market Research
    Banglalink Sep 2013 - Dec 2014
    Dhaka, Bangladesh
    • Conduct, publish & share study reports as & when requested by relevant commercial wings.• Publish Net Promoter Score study, Brand Health Study, Customer Satisfaction Study, Price Perception and Trade Satisfaction study and submit report on a monthly basis • Conduct campaign evaluation study on a need base approach • Conduct presentation session with commercial top team on a monthly basis to share BHS & CSS findings • Ensuring miscellaneous daily secondary research reports• Building customer journey map and monitoring touch point performance• Automating market research platform• Close monitoring of market research agencies and research efforts. • Evaluating, localizing and implementing market research guidelines received from the HQ.
  • Orascom Telecom Bangladesh Ltd.
    Senior Manager, Head Of International Roaming
    Orascom Telecom Bangladesh Ltd. Feb 2013 - Aug 2013
    Bangladesh
    • Creating and following up the yearly IR Strategy • Maintaining service opening roadmap• Managing inbound and outbound roaming voice, data and SMS revenue• Preparing IR customer acquisition strategy and meeting yearly target• Launching special projects like SMS interconnection, prepaid roaming, data bundles, etc.
  • Banglalink
    Head Of Mass Market/Prepaid Product Development (Senior Manager)
    Banglalink Jan 2012 - Jan 2013
    Dhaka, Bangladesh
    I started heading the mass market team as an Assistant manager, and was later on promoted to manager and senior manager. During my tenure, I was fully responsible for acquisition, revenue and retention targets for the mass market prepaid segment. Detailed activities:• Devising the yearly strategy with objectives and action plans• Ensuring continual follow-up and execution of early plan• Designing and launching ATL campaigns for meeting the KPIs, throughout the year. • Identifying micro segments (Niche markets) and designing appropriate BTL campaigns for the relevant segments. • Determining new technology requirements and providing justification for budgetary requirements.• Leading and participating in cross-functional teams for special project implementation like IN Swap, Micro Segments, CEM, loyalty and campaign management platform. • Identifying revenue enhancement opportunities from existing offers and implementing them• Working closely with the analysis and planning team for coming up with yearly targets and to evaluate business cases for new initiatives
  • Orascom Telecom Bangladesh Ltd.
    Manager, Head Of Prepaid Market Development
    Orascom Telecom Bangladesh Ltd. Jan 2010 - Dec 2011
    Current area of work consists of managing the overall prepaid products portfolio, taking steps for meeting revenue and sales targets, minimizing churn and decreasing dormant customers, launching new and innovative promotions, etc.I am currently looking after all the above the line (ATL) and below the line (BTL) prepaid promotions of banglalink, which jointly contributes towards the overall prepaid "Customer Experience Management".
  • Orascom Telecom Bangladesh Ltd.
    Market Development Assistant Manager
    Orascom Telecom Bangladesh Ltd. Aug 2008 - Mar 2010
    I have spent more than a year leading the prepaid product and market development team in banglalink, and during this period, we have achieved remarkable success in enhancing subscriber and revenue growth. Key areas explored:1. Revenue Enhancement2. Micro Segment Based Campaigns3. Customer Retention4. Minimizing churn through reactivation campaigns5. Innovative offers6. Several new minutes and SMS bundles5. Daily discount offer6. SMS Per call offerThe list is growing everyday...
  • Banglalink (An Orascom Telecom Company)
    Assistant Manager, Market Development Postpaid
    Banglalink (An Orascom Telecom Company) May 2008 - Jul 2008
    Looked after the Medium Enterprise and Personal Postpaid Products. Apart from the day to day activities, I took the following initiatives:1. Launching first International FnF Service for both postpaid and prepaid customers. 2. Re-adjusting customer care charges for all customers3. Launching New Tariff Option Tool Kit for Medium and Large EnterpriseI also worked in other projects, but I am not mentioning them due to confidentiality.
  • Banglalink
    Assistant Manager, Vas Marketing
    Banglalink Jan 2007 - Apr 2008
    * Managing data services (GPRS) * Managing enterprise VAS portfolio* Managing platform based entertainment VAS (CRBT, voice portal, voice SMS, etc.)* Launching corporate SMS broadcast and devise independent email solution
  • Alfa Telecom Lebanon (Managed By Orascom)
    Consultant, Marketing Operations Department
    Alfa Telecom Lebanon (Managed By Orascom) Oct 2010 - Dec 2010
    I worked as a consultant for Alfa Telecomn in Beirut, Lebanon for 2 months. During this period, I worked in the following projects:1. Corporate offer overhauling2. SME segment development3. 3G Entry StrategyWorking in Lebanon was a great experience as it is a totally different industry in compared with Bangladesh. I totally enjoyed the short tenure and came back with valuable experience.
  • Banglalink (Sheba Telecom Ltd.)
    Senior Executive, Vas, Marketing
    Banglalink (Sheba Telecom Ltd.) Jul 2005 - Dec 2006
    Managing the overall value added services portfolio of banglalink, which includes:1. Data services (GPRS)2. Entertainment services (CRBT, voice SMS, voice portal, etc.)3. Electronic Recharge Serviceetc.
  • Grameenphone Ltd.
    Officer, Market Research And Development, Marketing
    Grameenphone Ltd. Nov 2003 - Jul 2005
    Core task was to plan and design new prepaid products for the customers of GrameenPhone. Also, additional task was to design service extensions, differentiated tariff plans and features. Coordinating the cross-functional implementation team was another big part of my job in GP. The team consisted of members from Technical, IT, Finance, Customer Care, Revenue Assurance, Sales and Marketing. Highligts: Flexiload, TK 50 Scratch Card, My Time, My Choice, Call Conferencing and forwarding, djuice, etc.

Mohammed Ishtiaque Khan Skills

Telecommunications Vas Team Management Market Research Management Strategy Cross Functional Team Leadership Business Development Team Leadership Segmentation Product Development Gsm Analysis Marketing Strategy Project Planning Strategic Planning Competitive Analysis Vendor Management Product Marketing Gprs Leadership 3g Product Management Mobile Devices Inspiring Leadership Marketing Pricing Blogging Customer Lifecycle Management Crm Public Speaking Marketing Management Services Marketing Customer Experience Telecommunication Services Prepaid Mobile Data Services Bss Social Media Marketing Digital Marketing Product/service Development Project Coordination Ivr Based Services Critical Chain Project Management Product Launch B2b Marketing Strategy Creative Writing Magazine Article Mobile Entertainment

Mohammed Ishtiaque Khan Education Details

Frequently Asked Questions about Mohammed Ishtiaque Khan

What company does Mohammed Ishtiaque Khan work for?

Mohammed Ishtiaque Khan works for The Daily Star

What is Mohammed Ishtiaque Khan's role at the current company?

Mohammed Ishtiaque Khan's current role is Journalist, author, translator, marketing expert and problem solver.

What is Mohammed Ishtiaque Khan's email address?

Mohammed Ishtiaque Khan's email address is is****@****hoo.com

What schools did Mohammed Ishtiaque Khan attend?

Mohammed Ishtiaque Khan attended North South University, North South University, University Of Dhaka.

What skills is Mohammed Ishtiaque Khan known for?

Mohammed Ishtiaque Khan has skills like Telecommunications, Vas, Team Management, Market Research, Management, Strategy, Cross Functional Team Leadership, Business Development, Team Leadership, Segmentation, Product Development, Gsm.

Who are Mohammed Ishtiaque Khan's colleagues?

Mohammed Ishtiaque Khan's colleagues are Abdul Kader Ashowan, Faizar Md. Saolin, Rehnuma Shahreen, Md Tajul, Nazia Manzoor, Ph.d., Tazri Ahmed, Anwar Sohel.

Not the Mohammed Ishtiaque Khan you were looking for?

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.