Ishu Arora Email & Phone Number

Moncton, NB, CA

Canada

• Review Intact and Unifund auto insurance claims, evaluate policy coverage, and determine the extent of liability using fault determination rules.
• Conduct thorough investigations by gathering relevant information, interviewing involved parties, and inspecting damaged vehicles to assess the validity of claims.
• Effectively communicating with policyholders, other parties involved in accidents, legal representatives, and internal teams to provide updates on claim status and negotiate settlements.
• Ensuring compliance with insurance policies, regulations, and procedures throughout the claims process.
• Negotiating settlements fairly and efficiently based on policy terms, liability assessment, and damages incurred.

Moncton, New Brunswick, Canada

• Opened 7-10 new claims daily by taking detailed information about the accident.
• Showed sympathy for the insureds and organized appointments, a rental car, and recommendations for auto repair shops.
• Answered 10-12 calls daily regarding queries and updates on the claim. Provide them with a one-call resolution.
• Actively listened and filed the insured statement, asked clarifying questions, and paraphrased them in a way that helped the adjuster confirm liability.

Etobicoke, Ontario, Canada

*Achieved the “Best Intern Award” due to successful clearance of pending past four months' payments equivalent to nearly $200,000 in 12 business days.*Eliminated inconsistencies in finances by expertly documenting expenses, monitoring income, handling bank deposits, and managing statements.*Reviewed vendor invoices processed by Accounts Payable and reduced.

Marketing Management, Business, Management, Marketing, And Related Support Services, A+

Project Management, Business, 3.5 Cgpa

Bachelor'S Degree, Chemistry, A+