Ishwar Golhani Email & Phone Number

Nagpur, Maharashtra, India

We work on both delivery/implementation and customer success phases with the customer; My team builds custom solutions for the Qualtrics Discover customers either using existing product features or by building data pipelines for the individual use cases. We can process both conversational (Chat, Audio, email) and non-conversation data (survey, business applications, CRM) in the Qualtrics Discover platform.All non-Audio data sources (chat, email, survey, business applications, etc.)… Show more We work on both delivery/implementation and customer success phases with the customer; My team builds custom solutions for the Qualtrics Discover customers either using existing product features or by building data pipelines for the individual use cases. We can process both conversational (Chat, Audio, email) and non-conversation data (survey, business applications, CRM) in the Qualtrics Discover platform.All non-Audio data sources (chat, email, survey, business applications, etc.) :We either use OOTB connectors or build custom solutions either using a data pipeline built using a third-party ETL platform or developing solutions using Python.Tech Stack: SQL, Pentaho, Postgres, Python Show less

Nagpur, Maharashtra, India

As Technical Consultant, I spearheaded a teamof technical consultants to deliver multiple technicalimplementation projects; Apart from being animplementation engineer I architected multiplesolutions; re-architected, and modernized existingintegrations to remove technical debt and improveefficiency; worked very closely with productmanagers and engineers to improve existing productfeatures and roll out new features, the highlight ofwhich was export API version… Show more As Technical Consultant, I spearheaded a teamof technical consultants to deliver multiple technicalimplementation projects; Apart from being animplementation engineer I architected multiplesolutions; re-architected, and modernized existingintegrations to remove technical debt and improveefficiency; worked very closely with productmanagers and engineers to improve existing productfeatures and roll out new features, the highlight ofwhich was export API version 2.0, PostgreSQL OOTBconnector and CB Link API based connector; testednew product features for common customer usecases; also worked with pre-sales solutionconsultants and sales team to help with signing offnew deals and helping with a statement of work(SOWs), architecting solutions, feasibility analysis,help meet acceptance criteria and provide anestimation. Also mentored 2 newly hired consultantsand groomed them.Developing automated data feeds and customized solutions for multiple clients from different domains like Banking, Retail, Hospitality, Pharma, Agriculture etc for analysing customer experience data from survey, call centre, chat, email.• Created data integration pipelines for JSON, CSV, Excel, Salesforce, Conversations data like email, chat, voice transcripts etc.• Built a solution for reformatting conversations data in standard rich verbatim format for conversation data analytics.• Worked on performance tuning of long running query and was successfully able to improve performance by 80%. Show less

Nagpur, Maharashtra, India

• Worked with technical product managers contributing to blueprints and assisting with annual planning of feature set.• Monitored and drove accountability for the entire system and services including delivery, performance, and functionality.• Was responsible for designing and implementing KPIs in assessment report to assist HR in decision making for the hiring of candidates, leading to decrease hiring time by 30%. • Worked well in fast paced and Agile development… Show more • Worked with technical product managers contributing to blueprints and assisting with annual planning of feature set.• Monitored and drove accountability for the entire system and services including delivery, performance, and functionality.• Was responsible for designing and implementing KPIs in assessment report to assist HR in decision making for the hiring of candidates, leading to decrease hiring time by 30%. • Worked well in fast paced and Agile development environment and drive continuous improvements. • Was responsible for giving technical demo's to clients and handling the onboarding process. • Was responsible for monitoring and reporting on user's behavior after launching new features in product. Show less

Nagpur, Maharashtra, India

• Have experience of working on end to end application starting from discussion to application deployment.• Have knowledge of Google Cloud services like Google cloud SQL, Cloud Cloud Storage, Google cloud organization hierarchy, IAM permissions.• Worked on extraction of candidate information like skill, sub skill, education from resume using (LSTM) name entity recognition.

Nagpur, Maharashtra, India

CICS is a training Institute for Banking, SSC, CRT, INSURANCE, MBA- CET to trained candidates for their Aptitude and Logical Reasoning. • Managed and trained candidates for their career advance in banking sector.• Perform aptitude training based on mathematical reasoning, Knowledge of application on arithmetic based problems during campus placements• Prepared undergraduate and graduate students for various aptitude tests. Trained, coordinated and managed students as… Show more CICS is a training Institute for Banking, SSC, CRT, INSURANCE, MBA- CET to trained candidates for their Aptitude and Logical Reasoning. • Managed and trained candidates for their career advance in banking sector.• Perform aptitude training based on mathematical reasoning, Knowledge of application on arithmetic based problems during campus placements• Prepared undergraduate and graduate students for various aptitude tests. Trained, coordinated and managed students as assigned.• Earned reputation as "One of trusted institute in Nagpur city" Built and earned profit of 100% on quarterly basis. Show less

Bachelor Of Engineering - Be, Electrical Engineering, 7.28

Activities and Societies: TREASURER at college event SOFEE 15.0. ORANISER of various Events at Dept. event SOFEE 14.0.

Education record