Ishwar Solanki

Ishwar Solanki Email and Phone Number

Workforce Management at Teleperformance @ Teleperformance
paris, île-de-france, france
Ishwar Solanki's Location
Mumbai, Maharashtra, India, India
About Ishwar Solanki

Ishwar Solanki is a Workforce Management at Teleperformance at Teleperformance.

Ishwar Solanki's Current Company Details
Teleperformance

Teleperformance

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Workforce Management at Teleperformance
paris, île-de-france, france
Website:
teleperformance.com
Employees:
99624
Ishwar Solanki Work Experience Details
  • Teleperformance
    Real Time Analyst
    Teleperformance Nov 2022 - Present
    Mumbai, Maharashtra, India
    View
  • Teleperformance
    Workforce Management Analyst
    Teleperformance Nov 2022 - Present
    Real Time MonitoringKeeping eye on call volumePublish AHT, Service Level Report, Hourly Stats, RCA, Utilization reportCalloutsProviding VTO Bridge Call with IT TeamUpdating OT TrackerUpdating LAM TrackerPublish Attendence Coding. (Basic 4 codes are thereLate Mark, NCNS, Missed in Action, Early Departure.Maitining Service LevelJoining IDP Call, Client call
    View
  • Sitel
    Human Resources Coordinator
    Sitel Jul 2021 - Aug 2022
    Handling customer query, complaint & requestMeeting Csat & AHT Score
  • Porter
    Customer Support Executive
    Porter May 2019 - Sep 2019
    Handling customer query, complaint & requestMeeting Csat & AHT Score
    View
  • Ani Technologies (Ola Cabs)
    Customer Support Executive
    Ani Technologies (Ola Cabs) Sep 2018 - Mar 2019
    Handling customer query, complaint & requestMeeting Csat & AHT Score

Ishwar Solanki Education Details

Frequently Asked Questions about Ishwar Solanki

What company does Ishwar Solanki work for?

Ishwar Solanki works for Teleperformance

What is Ishwar Solanki's role at the current company?

Ishwar Solanki's current role is Workforce Management at Teleperformance.

What schools did Ishwar Solanki attend?

Ishwar Solanki attended Maharashtra State Board Of Secondary And Higher Secondary Education (Msbshse), Maharashtra State Board Of Secondary And Higher Secondary Education (Msbshse).

Who are Ishwar Solanki's colleagues?

Ishwar Solanki's colleagues are Parwathy Nair, Vivek Undefined, Pedro Henrique Carvalho Da Silva, Patricio Nicolas Montero Piriz, Pallavi Goel Elhance, Badr Saadi, Le Tuan Dat.

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