• Mentor, coach and motivate my team in order to reach their full potential and achieve agreed standards• Ensure the achievement of all KPI targets by providing direction to my team • Review reports, analyze data and project sales targets• Drive sales procedures and increase turnover in stores by ensuring high standards of freshness, cleanliness, stock availability and customer service• Identify and propose optimizations to sales procedures and processes• Decide on… Show more • Mentor, coach and motivate my team in order to reach their full potential and achieve agreed standards• Ensure the achievement of all KPI targets by providing direction to my team • Review reports, analyze data and project sales targets• Drive sales procedures and increase turnover in stores by ensuring high standards of freshness, cleanliness, stock availability and customer service• Identify and propose optimizations to sales procedures and processes• Decide on recruitment needs and manage new employees training and smooth onboarding• Conduct performance reviews, identify training needs and manage my team’s expectations and goals• Provide HR management and handle personnel issues within my area of operation following company guidelines• Coordinate with departments to ensure sales operations implementation and participate in cross departmental projects Show less

Undergrad Internship at the Business Consulting Department in Grant Thornton. My responsibilities and tasks were:• Information research • Information analysis• Conducting and articulating parts of feasibility studies and reports