Isidora Pavkov Email & Phone Number

In my role, I manage ICSR case processing, from data entry to QC and triage, contributing to our company's goals. My responsibilities include ensuring compliance with regulations and client requirements while processing Individual Case Safety Reports (ICSRs) and managing tasks like reportability assessments, unblinding and data migration.Collaboration with clients and senior colleagues, guiding junior staff according to SOPs to ensure timely and high-quality outcomes. Monthly and weekly reconciliations with around 15 partners and one clinical database; organizing the team in resolving discrepancies.Compiling the official schedule for reconciliations based on PVAs and other relevant documents(SDEA matrix etc).Additionally, training new employees through demos and shadowing, ensuring effective team collaboration.

Belgrade, Serbia

Medical writer with a focus on dentistry articles. particularly good at producing accurate and useful content on matters regarding oral health, dental procedures, and related medical topics. My work in this position helped spread knowledge, enhance best practises, and raise public awareness of oral health issues and recent developments in the industry.Conducted my research, authored, and edited articles to ensure their legitimacy and clarity for a range of readers, including the general public and healthcare experts, ensuring successful project completion.Transformed dental practices' online presence and raised awareness of oral health through compelling content.Achieved a substantial increase in website traffic and prominent search engine rankings. I was committed to staying updated with the latest developments in medical education, health communication, and instructional design to continually enhance the quality and impact of the educational materials I produce.Making educational materials engaging and easy to navigate for both patients and healthcare personnel.

Belgrade, Serbia

Provided comprehensive patient care, ensured seamless dental procedures and enhanced overall operational efficiency. Successfully managing office administration, data entry, record-keeping, and document management with regard to confidentiality. I excelled in calendar management, meeting scheduling, and correspondence.Additionally, I managed travel arrangements, expenses, and purchasing office supplies, while supporting projects and optimizing workflows. Efficiently track and control inventory levels, minimize waste, and optimize turnover of ancillary supplies and consumables.Responsible for sourcing dental supplies and equipment, negotiating with vendors, and ensuring cost-effective purchases within budget constraints. Build and maintain positive vendor relationships, ensuring timely deliveries and competitive pricing through effective communication.

Belgrade, Serbia

This training allowed me to develop hands-on experience in diverse dental specialties and build confidence while working without supervision, ensuring that I could deliver safe and effective treatments.Balanced academic and administrative duties, excelling in record management, data control, and document organization, while efficiently collaborating with interdisciplinary teams.Maintained accurate patient records, including patient histories and drug administration logs, tracked drug usage, and ensured comprehensive documentation, contributing to regulatory compliance and patient care continuity.Developed strong communication skills vital for explaining treatment options, addressing patient concerns, and fostering trust in a dental care setting.

Belgrade, Serbia

Ensured data accuracy and strict compliance with regulations to maintain confidentiality. Collaborated effectively with cross- functional teams, actively participating in data-driven discussions and contributing valuable insights to project workflows.Worked with Excel spreadsheets, word processing, and PowerPoint presentations, ensuring efficient database management and report generation.Performed precise medical/pharmaceutical data entry, mirroring a doctor's care for patients and drug administration.Played a key role in collecting and inputting data from various sources for analysis. Diligently performed data entry tasks, ensuring the accurate and efficient transfer of information into databases or spreadsheets, demonstrating meticulous attention to detail.