Fatih Isik Email & Phone Number

We proudly distribute and implement below mentioned award winning IT Management applications;BiZZdesign, ( www.bizzdesign.com ) Enterprise Architecture Management Platform - Only authorised distributor in TurkeyAspera, USU ( https://www.usu.com ) Strategic Asset Management and Enterprise License Optimization Platform - Only authorised distributor in Turkey Raynet, ( www.raynet.de ) Application Lifecycle Management and Discovery Platform - Only authorised distributor in TurkeyReferenceshttps://www.usu.com/Turk Telekom - USU SAM ProjectGarantiBBVA - USU SAM ProjectAkbank - Aspera USU SAM ProjectDenizbank - Aspera USU SAM Project

Istanbul, Turkey

I took part in the installation, integration, consultancy, training and presales steps of the HOPEXV2 Enterprise Architecture modeling application that we provided consultancy.In addition, end-to-end modeling in TOGAF & Hopex Applied trainingsPreparation of customer technical presentations,POC, completion of demo studies and preparation of the reportI took part in the stages of customer visits as technical and sales.ReferencesTurk Telekom - Application Portfolio Transformation & TrainingYapı ve Kredi Bankası- Transformation & TrainingEnerjisa- Application Portfolio Transformation & TrainingAselsan- Process Modeling and Risk ManagementTürkiye Petrolleri - Process ModelingArçelik - Application Process ModelingISBAK- Application Process ModelingHalkbank- HopexV2R1 TOGAF TrainingTurk Deniz Kuvvetleri Komutanlığı - HopexV2R1 Togaf Trainingwww.mega.com

İstanbul, Türkiye

Improvement of end-to-end processes with ITIL processes and servicenow https://www.servicenow.com/ application.- Incident Management-Problem Management-Analysis of processes-End user tests-Screen designs- Completion and publication of documentationIn addition, the implementation of http://www.appdynamics.com/ to the IT structure, training and end-user tests

İstanbul, Türkiye

I took part in infrastructure operation, monitoring and application support projects of TURKCELL dealers throughout Turkey.In addition, performing the following monitoring processes on 5000 clients with LogmeIN central product.-Deployment: Automatically installing logmeIN Client on computers-Reporting: Activity report on the basis of technician-File Transfer: Instantly copying the desired file to computers from a single point and reporting-Windows Updates: Updates via logmeIN at specified times-Computer Inventory: Reporting the inventory of the entire IT infrastructure-User Management: User-based session authorization-Online/Offline Status: Monitoring computers instantly-Antivirus Management: Remotely running the antivirus program on the computers-Network Configuration Management: Creating a virtual network and transferring computers in different locations to the same network-Automated Task Management: Running different applications by running instant scripts.

İstanbul, Türkiye

Billing and payment information,Adsl modem installation and configuration,Providing 7X24 support for errors that occur in end-user internet access,Directing the general problems that occur to the relevant solution teamsI took part in the process

İstanbul, Türkiye

500 users within Istanbul Çorap A.Ş.Installation of Baan IV ERP application and providing settings on a module basis,Providing network and printer infrastructure,Resolving operating system and hardware problems on an end-user basisUpdating processes to improve IT processes on a monthly and weekly basis

2.6, Management Information Systems, General

3,00, İşletme Ve Yönetim, Genel

3,30, Bilgisayar Programlama, Özel Uygulamalar

3,40, Bilgisayar Programlama