Isis Patton Email & Phone Number

Houston, Tx, Us

United States

o Builds and manages a portfolio of dealer partners, developing highly consultative client relationships.o Delivers onsite training and demonstrations of product value, resulting in increased adoption.o Reviews project pipelines and analyzes data to anticipate client needs, proactively identifying new solutions or products.o Coaches team members to develop talents and autonomous skills, providing ongoing mentorship.o Managed stakeholder relationships during the implementation lifecycle for DMS software deployments.o Actively upsold dealership clients on innovative solutions and transformational products.o Trained external dealership staff in all departments; liaised between technical and business teams.o Founded, designed, and developed an internal mentorship program; top-selected employee to be a mentee.o Led a 4-store launch across multiple states; successfully delivered DMS and CRM launches simultaneously.

Houston, Texas, United States

• • Aided in the development of presentations to explain business requirements, technical solutions, and translating client data into system requirements using data analysis and manipulation techniques. • Gathered, analyzed, and documented customer requirements, aligned then with the project scope as defined in contracts.• Supervised and monitored daily story activities for a diverse customer base of 100+ proactively identifying signs of potential theft while ensuring compliance with legal guidelines. • Developed and maintained relationships with customers, stakeholders, and team members to ensure efficient communication and collaboration.

Stafford, Texas

• Partnered with the data team to extract and analyze topic trends, contributing for broader organizational use, while efficiently managing application support for optimal performance. • Served as the main technical point of contact for clients, managing inquiries, coordinating pickups and generating reporting with expertise and precision.• Assisted organizations in converting employee data into census data for system tools, while leading production demos for prospective clients, including city managers and administrators.• Enhanced the quality, efficiency, and value of information produced, identifying and closing any reporting gaps.