Ísis Alves Email & Phone Number

Rio De Janeiro, Rj, Br

Brazil

- Backlog/Roadmap/Discovery process management for product evolution based on data analysis of the solutions offered to the customer;- Definition and monitoring of KPIs of the solutions: NPS, conversion and engagement;- Conducting ceremonies such as Daily, Planning and Retrospective;- Synchronous and asynchronous activities with teams in Latin America and Europe;- Management of a multidisciplinary team (Developers, UX Designers and Data Analysts), actively supporting their development and growth;- Project leadership, being responsible for ensuring deliveries within the scope and deadline;- Supervise and direct the activities of the personnel assigned to the project, providing strategic insights when necessary;- Ensuring that all business requirements are clear and addressed to the right teams;- Co-responsible for project status reporting, third party management, staff allocation and delivery;- Ensuring that schedule changes, delays, risks and issues are escalated;- Coordinate cross-area projects and activities, managing both dependencies and interfaces between different areas (Finance, Product, Legal, Compliance, etc);Achievements/Contributions:• Launch of new functionalities (financial services) for Nat, Natura's virtual assistant, which reaches more than 6 countries in Latin America.• Development and Launch of Bela Hispânica - Avon's virtual assistant. It reaches 14 countries (Brazil included) and has more than 14 services between financial and e-commerce for their representatives.

Brazil

- Backlog/Roadmap process management for product evolution based on data analysis of the solutions offered to the customer;- Conducting ceremonies such as Daily, Planning and Retrospective;- Synchronous and asynchronous activities with teams in Latin America and Europe;- Project leadership, being responsible for ensuring deliveries within the scope and deadline;- Ensuring that all business requirements are clear and addressed to the right teams;- Co-responsible for project status reporting, third party management, staff allocation and delivery;- Ensuring that schedule changes, delays, risks and issues are escalated;

Brazil

- Implementation of processes and documentation;- Prepare project reports and other communications and stakeholders;- Problem validation, ideation and release in production.- Backlog Management- Cross-Area communication

Brazil

Analysis of demands with the technical team, understanding functional requirements and use cases;Monitoring the construction of solutions with the development team;Plan and execute quality tests of flows and services developed in the bot;Process mapping and process improvement;Training of customer representatives to use and maintain the bot;Use of agile methods in the management of project activities;Periodic meetings with the development team.Achievements/Contributions:• Construction of a process to create and better organize NLP in chatbots.

Chiefs.Group is Latin America's first Open Talent Economy platform that helps companies find C-Level Executives and Board Members on demand to support their growth and development.

Brazil

The main focus is to help professionals achieve their goals. To do that, I provide assessment, feedback, coaching, and support in developing appropriate action plans. Those will help them achieve the ideal work-life balance while fine-tuning their leadership, communication, and project/process/time management skills.Proven ability to build trust, provide honest feedback, and foster a supportive environment that helps clients reach their potential. Passionate about working with individuals and teams committed to personal and professional growth.

Brazil

- Restructuring of the Corporate Education area contributing to the construction of new processes and improvement of existing processes.

Brazil

• Redesign of the entire Training Request process ensuring savings of almost 29.4% in analysis time and around 8% in the client's annual training budget.• Discovery, roadmap and backlog process management - to boost creation of new products and improve current products.• Design and development of online and offline learning solutions from understanding user needs and taking a human centered approach to prioritize audiences, new features and product enhancements.• Create and manage product roadmap based on client's needs• Make sure all stakeholders have the same shared understanding of the vision, strategy, and scope of the project• Work closely with product owners, designers and developers to propose valuable, feasible, and easy-to-use product features• KPIs and ROI control.• Status report presentations;

Brazil

I work with teachers and other subject matter experts to create engaging learning content. Realized instructional analysis of the contents and provided guidance for the construction of relevant graphic objects and digital learning objects such as audio, video, simulations, role plays games, infographics, etc. on a limited budget.

Rio De Janeiro E Região, Brasil

• Elaboração, desenvolvimento e aplicação de treinamentos para os times de CS com objetivo de melhorar processos, criar e implementar novos processos com objetivo de reduzir o churn. Ao fim da formação tivemos melhorias na performance com redução do Churn em até 3%.• Apoio aos times de Qualidade na construção de novos treinamentos e revitalização dos treinamentos existentes.• Mapeamento de necessidades de treinamento.• Avaliação de competências.

Brasil

• Created and implemented a training focused on commercial leaders - Cooperative x Unicred vertical - in order to leverage insurance sales with the partner. At the end of the training we had improvements in performance ranging from 30% to 200%• Facilitate face-to-face and online training sessions• Supports leaders in building tailor-made training programs and facilitate training.• Facilitate onboarding sessions for new employees• Análise instrucional e desenvolvimento de materiais educativos no Articulate Storyline;• Design & development, of blended learning solutions/Articulate Storyline e-learning development;

Rio De Janeiro

Rio De Janeiro

Online tutor of the Project Management and Introduction to IT disciplines for the Technical Course in Agribusiness (E-Tec SENAR/Brazil).Main activities:- Orientation and clarification of technical doubts related to the discipline's course;- Planning, elaboration, organization, and execution of discussion forums;- Planning, elaboration, organization, and execution of chats;- Correction of evaluations, according to established criteria and deadlines;- Elaboration, adjustment, and validation of evaluation questions;- Clarification of doubts in the Virtual Learning Environment - VLE;

Brasil

- Instructional analysis;- Articulate Storyline elearning development;- Delivered multimodal courses applying optimal and pedagogical methods of instructional design.

Brasil

SME for Education and Tecnology elearning courses.

Rio De Janeiro E Região, Brasil

Work collaboratively with a team of product managers, designers, programmers and artists to clearly define project scope, and schedule.Project management in corporate education/training - controlling scope, costs and deadlinesMultidisciplinary team management;Design & development, of blended learning solutions;Organize incoming demands, gathering information and understanding needs to specify requirements;Prioritize and negotiate demands with stakeholders;Organizes course content to produce curriculum that meets learning needs of the business.Quality control of produced materials - Completes peer-to-peer reviews to ensure consistency, quality, and appropriate use of the course content guidelines;

Brasil

Developed and revised course development standards, student guides and other online college course materials in collaboration with subject matter experts, faculty and administration.* Analyze, develop, design, implement and evaluate undergraduate core courses and other learning collateral for multiple departments.Focal point on the documentation and migration of contents from the university's AVA to the new LMS Canvas.

Rio De Janeiro

Responsible for the audiovisual pieces, coordinating the entire execution;Monitor schedules progress;Project feasibility research, estimates, budgets and schedule.Produce video content for internal and external communicationsPlan, capture, edit and finalize audiovisual assets for digital channels such as Website, Blog, Social Networks and WorkplaceData driven mindset to drive content production from resultsAudiovisual storytelling to tell great stories in video and other media

Rio De Janeiro Area, Brazil

Support in application of training needs assessment;Produce and edit short films;Logistical and operational support at local events;Budget control of events.

Postgraduate Degree, Project And Business Management In Information Technology

Master In Education, Education And Digital Technology

Mba In Project And Elearning Team'S Managment, Ead, Gestão De Projetos

Specialization In Information Technology And Communication Applied To Education, Information And Communication Technology, Education

Especialização Em Cinema E Linguagem Audiovisual, Film/Cinema/Video Studies

Bachelor Of Media (Radio And Tv), Comunicação E Mídia/Multimídia