Isis Beirne Email & Phone Number

Holly Springs, NC, US

• Employee Experience:
• Interact with key stakeholders to influence process improvements and enhance the employee experience.
• Monitor and report on the health of the employee experience using established SLAs and scorecards.
• Collaborate with IT to align Workday and HR Service Management Technology System functionalities with business strategy.
• Manage resource planning and prioritization to ensure continuous enhancement of HR Systems.Operational Excellence:
• Facilitate workshops for process improvement in alignment with organizational objectives.

Miami, Florida

• Develop and manage KPIs to monitor and improve performance on the program and project management teams
• Lead cross-functional teams to manage the execution of program plans, including backlog reviews, feature prioritization and scoping, resource conflicts, scheduling, progress tracking, issue resolution, defect.
• Oversee the management of several project portfolios across the IT organization in an effort to maximize the value of investments and offer visibility
• Align programs, projects and operations to strategic objectives
• Measure, rank and prioritize programs and projects with senior leadership team
• Responsible for the project management lifecycle, including initiation, planning, executing and closing

Miami/Fort Lauderdale Area

Miami/Fort Lauderdale Area

• Responsible for departmental budgets, strategy and staff
• Oversee production support efforts for corporate websites, reservations system, SharePoint and application systems development
• Obtain input from subject-matter experts by examining and recommending changes to increase efficiencies, improve guest service and increase ROI
• Ensure enterprise-wide software recommendations are appropriately examined, analyzed and delivered
• Perform application analysis for future software/application acquisitions

Miami, FL

• Implemented user experience tracking tools for performance measurement and A/B testing
• Responsible for all project management efforts and staff, including Web Developers, UI/UX Developers, Business Analysts, and Quality Assurance Analysts
• Oversaw production support efforts for Regent Seven Seas and Oceania Cruises websites
• Discovered and validated business and technical requirements
• Obtained input from subject-matter experts by examining and recommending changes to increase efficiencies, improve guest service and increase ROI
• Lead efforts in the selection and implementation of a new content management system (Ektron CMS)

Miami, FL

• Planned and designed SEO strategies and user interfaces for client websites
• Oversaw all aspects of product design, including timeline estimating and resource allocation
• Ensured the new branding and advertising met the clients' requirements
• Delivered strategic communication solutions that aided our clients in attaining marketing and communications objectives
• Collaborated and contributed to the creative process as a leader as well as a member of the account management team
• Led the unified process of marketing/concept/design and post-production execution

Miami, FL

• Designed and maintained all corporate and partner websites
• Launched web marketing campaigns using SEO, KPI and social networking
• Produced website copy and custom images
• Created print marketing campaigns for the business and its partners
• Delivered corporate branding (logo design, brochures, letterhead, business cards)

• Designed and administered various SharePoint sites to allow the business to manage team collaboration, tasks, documents and calendars
• Launched marketing campaigns for insurance software production
• Planned, designed, implemented and maintained various websites
• Designed marketing materials such as brochures, white papers, trade show banners, email blasts and web banner ads
• Managed website marketing using SEO strategies, partnerships and print advertisements

• Consolidated processes from various business units to produce a universal project methodology, which included agile, waterfall and hybrid methodologies
• Standardized project managements templates and processes across the organization
• Supervised various project managers, business analysts and technical writers
• Implemented a document repository and reporting tool for tracking IT projects
• Worked directly with IT VPs and Directors to deliver projects and services to the business
• Ensured business requirements were complete and technical development expectations were fully met

• Created web graphic designs using HTML, Photoshop and Dreamweaver
• Produced a quarterly IT Newsletter using Adobe Illustrator
• Managed web document repository using SharePoint Services and Lotus Notes databases
• Maintained various internal departmental websites
• Wrote documentation for new projects, including project requirements and scope documents

• Designed user-friendly graphical user interfaces (GUI) for all in-house web applications
• Created web designs using HTML, Dreamweaver, JavaScript and Flash
• Managed complete maintenance of all corporate websites, including VPNs
• Produced research material for new software implementation
• Developed functional and business requirements specifications for potential web applications

• Researched product information and posted to Web
• Used Dreamweaver, Photoshop and HTML to market products sold online
• Wrote and proofread content

• Managed web design and development team; including timekeeping, scheduling, performance reviews and day-to-day activities
• Designed and maintained corporate and personal Web sites using Dreamweaver, HTML, ASP and JavaScript
• Produced sales and marketing materials
• Provided training for clients on web applications
• Provided employee technical support for all data and telephone networks

• Designed various corporate websites; including VPNs
• Provided desktop support for 50+ employees
• Administered Novell and Windows network