Isis Beirne Email & Phone Number

Holly Springs, Nc, Us

Employee Experience:• Interact with key stakeholders to influence process improvements and enhance the employee experience.• Monitor and report on the health of the employee experience using established SLAs and scorecards.• Collaborate with IT to align Workday and HR Service Management Technology System functionalities with business strategy.• Manage resource planning and prioritization to ensure continuous enhancement of HR Systems.Operational Excellence:• Facilitate workshops for process improvement in alignment with organizational objectives.• Drive global process standardization through collaboration with various stakeholders, enhancing the People Experience & Services team's delivery.• Champion a culture of Process Excellence and Continuous Improvement within HR, influencing at all levels.• Lead documentation efforts for HR Services, maintaining system checklists and developing support materials for informed decision-making.Adoption:• Implement change management strategies and tools to embed new practices within the HR Service Delivery Model across the organization.• Engage and partner with various internal stakeholders to drive effective collaboration and manage change.• Lead User Acceptance Training and continuous improvement initiatives, ensuring effective knowledge transfer.• Oversee the strategy for Knowledge Articles in HR Systems, ensuring content relevancy and accuracy.• Coordinate regional implementation of process enhancements and system updates, collaborating with key cross-functional teams.

Miami, Florida

• Develop and manage KPIs to monitor and improve performance on the program and project management teams• Lead cross-functional teams to manage the execution of program plans, including backlog reviews, feature prioritization and scoping, resource conflicts, scheduling, progress tracking, issue resolution, defect management, proofs of concept, product release and product maintenance• Oversee the management of several project portfolios across the IT organization in an effort to maximize the value of investments and offer visibility• Align programs, projects and operations to strategic objectives• Measure, rank and prioritize programs and projects with senior leadership team• Responsible for the project management lifecycle, including initiation, planning, executing and closing• Organize, deliver and manage the annual capital planning budget for the IT organization• Work with various business partners to define program requirements, establish baselines and provide regular reporting, including the assessment of risks to senior management• Work in a dynamic and agile work environment to perform real-time scenario planning based on execution velocity, changing priorities, and market shifts• Participate in product strategy and roadmap planning

Miami/Fort Lauderdale Area

Miami/Fort Lauderdale Area

• Responsible for departmental budgets, strategy and staff• Oversee production support efforts for corporate websites, reservations system, SharePoint and application systems development• Obtain input from subject-matter experts by examining and recommending changes to increase efficiencies, improve guest service and increase ROI• Ensure enterprise-wide software recommendations are appropriately examined, analyzed and delivered• Perform application analysis for future software/application acquisitions

Miami, Fl

• Implemented user experience tracking tools for performance measurement and A/B testing• Responsible for all project management efforts and staff, including Web Developers, UI/UX Developers, Business Analysts, and Quality Assurance Analysts• Oversaw production support efforts for Regent Seven Seas and Oceania Cruises websites• Discovered and validated business and technical requirements• Obtained input from subject-matter experts by examining and recommending changes to increase efficiencies, improve guest service and increase ROI• Lead efforts in the selection and implementation of a new content management system (Ektron CMS)• Performed application analysis for future software/application acquisitions

Miami, Fl

• Planned and designed SEO strategies and user interfaces for client websites• Oversaw all aspects of product design, including timeline estimating and resource allocation• Ensured the new branding and advertising met the clients' requirements• Delivered strategic communication solutions that aided our clients in attaining marketing and communications objectives• Collaborated and contributed to the creative process as a leader as well as a member of the account management team• Led the unified process of marketing/concept/design and post-production execution• Ensured that high quality creative standards were upheld, maintaining consistently high standards

Miami, Fl

• Designed and maintained all corporate and partner websites• Launched web marketing campaigns using SEO, KPI and social networking • Produced website copy and custom images • Created print marketing campaigns for the business and its partners• Delivered corporate branding (logo design, brochures, letterhead, business cards)

• Designed and administered various SharePoint sites to allow the business to manage team collaboration, tasks, documents and calendars• Launched marketing campaigns for insurance software production• Planned, designed, implemented and maintained various websites• Designed marketing materials such as brochures, white papers, trade show banners, email blasts and web banner ads• Managed website marketing using SEO strategies, partnerships and print advertisements

• Consolidated processes from various business units to produce a universal project methodology, which included agile, waterfall and hybrid methodologies• Standardized project managements templates and processes across the organization• Supervised various project managers, business analysts and technical writers• Implemented a document repository and reporting tool for tracking IT projects• Worked directly with IT VPs and Directors to deliver projects and services to the business• Ensured business requirements were complete and technical development expectations were fully met • Documented project charters and business requirement definitions• Served as IT business liaison to ensure solutions were delivered based on requirements

• Created web graphic designs using HTML, Photoshop and Dreamweaver• Produced a quarterly IT Newsletter using Adobe Illustrator• Managed web document repository using SharePoint Services and Lotus Notes databases• Maintained various internal departmental websites • Wrote documentation for new projects, including project requirements and scope documents

• Designed user-friendly graphical user interfaces (GUI) for all in-house web applications• Created web designs using HTML, Dreamweaver, JavaScript and Flash • Managed complete maintenance of all corporate websites, including VPNs• Produced research material for new software implementation• Developed functional and business requirements specifications for potential web applications

• Researched product information and posted to Web• Used Dreamweaver, Photoshop and HTML to market products sold online• Wrote and proofread content

• Managed web design and development team; including timekeeping, scheduling, performance reviews and day-to-day activities• Designed and maintained corporate and personal Web sites using Dreamweaver, HTML, ASP and JavaScript• Produced sales and marketing materials• Provided training for clients on web applications• Provided employee technical support for all data and telephone networks

• Designed various corporate websites; including VPNs• Provided desktop support for 50+ employees• Administered Novell and Windows network