Isis Hargrave Email & Phone Number

Fort Worth, Texas, United States

-Provide excellent communication to members in regards to memberships, billing information and fitness programs as part of delivering exemplary customer service.-Ensure a positive and motivational member behavior, effective workout habits, and an overall sense of respect in the gym.-Perform a wide array of office duties, including client information and membership management, carrying out organizational tasks and marketing.

Dallas/Fort Worth Area

-Developed and executed multi-cultural and differentiated instruction of all subjects including language arts, social studies, mathematics, and science.-Created tailored written and verbal communication to different audiences: e-mails to parents, administration and support staff; individualized feedback to students; lesson plans and class materials revised for different skill levels. -Worked with both students and families to set individual goals and ensured educational and personal growth.-Early adapter to knew programs and strategies in the classroom: Project Based Learning, consistently changed lessons in the classroom to better suit the students needs, first to sign up for trainings and certifications.

-Was responsible for expanding the online community for a young brand of protein beverage, Athletes HoneyMilk (now a CocaCola Brand) by using their loyal customer base in conjunction with my personal brand.-Used extensive use of social media to manage Facebook, YouTube, and Twitter that included daily monitoring, posting and content development. -Prepared status reports on social media efforts and success rates.

Fort Worth, Tx

-Opened and executed the first highly anticipated lululemon showroom in Fort Worth. -Established strong relationships in the local community and was responsible for key aspects of store operations on a showroom scale including but not limited to, floor management, coaching and supporting the showroom in leading a team, merchandising, inventory management and sales management. -Encouraged and energized our local community and co-workers to live a happy and healthier life.-Was responsible for evolving in-store functions and creating the ultimate guest experience.

Developed and maintained media lists across the Dallas-Fort Worth Metroplex. Monitored and tracked media and kept a database of media updates. Assisted in research for presentations and new business opportunities that led to the win of new client. Participated in client and team meetings on a weekly basis. Supported internal and external agency promotions efforts daily. • Developed, planned and maintained public relations social media campaign for online retail company, Carrot Ink.

Responsible for event planning, meeting and volunteer coordination on a daily basis. Provided Race for the Cure administrative support through customer service to race committee, race chair, and race participants. Collected grant applications and provided support to the Grants and Education Committee. Arranged and conducted programs on behalf of the non-profit organization representatives and public. • Prepared press releases and communication to print, broadcast and digital.• Researched, developed and presented crisis communication plan to Board of Directors.• Attended Education Committee meetings and contributed ideas for the community profile published on national website.• Edited material for organization and public publications.

Assisted Site Coordinator in high-intensity work environment. Provided direction, motivation and leadership to all staff while building a team environment. Supervised activities of after-school care participants and provided a safe and healthy environment, while keeping within mandated ratios. • Developed plan and executed goodwill programs to achieve positive public view of the YMCA.• Designed and produced key communication pieces released to parents and school faculty.

Responsible for the professional and efficient managing of visitors, consumers, telephone calls and messages, as well as a variety of clerical duties that supported presentation of a professional office. • Created event calendars adhering to budget parameters and prepared Excel spreadsheets for management. • Assisted clients and directed their needs to the appropriate employee.• Responsible for 9 telephone line switchboard and provided information to callers or routed call to appropriate employee.

B.A., Public Relations

Activities and Societies: Dean’s List Honoree, Member of PRSSA, Researched, strategized and developed a public relations campaign.

General Studies

Activities and Societies: Member of Phi Theta Kappa Honor Society, National Dean’s List, and Culture in Action