Isis Van Eyken Email & Phone Number

In the past three years with the team, I addressed challenges in brand communication, marketing, and sales management, establishing a consistent and professional tone across English-centered channels. My role mainly involves engaging with clients to build strong relationships and streamline renewals alongside the technical team. I also contribute to impactful marketing campaigns and create, proofread, and translate documents, website pages, tutorials, educational content, and on-board materials. These efforts have significantly contributed to positioning MiningMath as a strong brand in the mine planning market, ensuring customer satisfaction, and expanding product usage.

Rio De Janeiro, Brazil

Seeking to diversify my experience in customer service, I applied advanced English skills in a new unit focused on tourism. As a bilingual receptionist, my role involved ensuring a warm welcome for customers, presenting the menu and establishment, and ensuring that both local and foreign clients had an excellent experience and service throughout their stay.

Rio De Janeiro, Brasil

Joined as a salesperson to enhance my professional growth, learning and applying foundational sales skills in a competitive environment. Discovered my aptitude for working well under pressure and found a passion for the sales world. Built a loyal client base, earned multiple performance awards, and fostered strong teamwork with coworkers amidst commercial competition.

Rio De Janeiro, Brazil

In my initial formal role, I was selected for my English fluency and effective communication and served as a bilingual receptionist at a premier Copacabana hotel. During the Olympics, I assisted over 300 guests, contributing to high-quality customer service and satisfaction.

Rio De Janeiro, Brazil

Conducted support classes for English course students under the guidance of lead teachers. This experience enhanced my skills in effective teaching methods, fostering engaging and memorable learning experiences. It also improved my communication through interactions with students, teachers, and staff, while developing organizational and planning abilities by managing class schedules, preparing lessons, and efficiently allocating time for each classroom activity.

Rio De Janeiro, Brazil

In my first professional experience, I secured the second position to teach English at CLAC (Curso de Línguas Aberto à Comunidade), my university's language program. Initiating my professional journey, I learned to manage class planning, assessment, and curriculum adherence, witnessing the progress of my students and gaining confidence in teaching and public speaking.

Bacharel Em Letras, Letras - Português/Inglês

Ensinos Fundamental E Médio