Iskandar Abdullah Email & Phone Number

Singapore

Singapore

Singapore

Singapore

Be the point of contact for Customers on supply chain and logistics topics (delivery requirements, packaging requirements, payment terms, quality issues). Responsible for orders management activities and documentation (LC, Import & Export), data entry and processing of information. Liaise with suppliers and forwarders to ensure that deliveries are on time and be updated with the latest information. Continuous improvement on cost optimization and streamlining processes. Periodic reporting and provide updated information to the Operation Team.Create quotation based on customer’s PO and update into in house system for Order GenerationAssist in the warehouse activitiesAssist in other activities when assigned.

Singapore

• Documentation –o Collating Shipping Documents (AWB/BL, CIPL, COA, Insurance & COO) from Origin Countries for Shipments to –▪ Indonesia▪ Philippines▪ Japan▪ Taiwan▪ Thailand▪ Singaporeo Process improvement• Customer Service –o Liaising with Origin regarding the documents need for the shipmento Liaising with Destination to courier over the document to the destinationo Liaising with internal dept for invoice submission and DHL Invoice Verifications• Communicating with Clients directly via Email or Phone Call• Prepare excel worksheet for my day to day operations so that everything is done accordingly and smoothlyContract Length - 6 months

Singapore

I am to perform all the operational duties and tasks assigned to Aramex ISO Standards in logistics and supply chain.• Manage customer relationship on day to day orders and query in line with customer service standardsRequirements:• Respond to customer inquiries within same day• Coordinate between customer, warehouse team & freight forwarder• Proactively update customer on EMO (Emergency Order) request• Collaborate with the team to achieve its objectives• Facilitate the flow of information horizontally and vertically• Report any information that might impact company image and brand or functioning• Adhere to company HSSE, trade compliance and sustainability corporate policies, processes and standards.• Ensure completing all tasks within the allocated time frame.• System Processing (GOLD - Global Oilfield Logistics Distribution)• Update WMS accurately and on time as per the procedures.• Prepare receiving and picking/shipping paperwork.• Not limited to the following:- AWB / BL / Courier AWB / Export Permit- CIPL / Non-GOLD CIPL / Shipping Marks- PM4 / DGD- COO / FTA / SGS, COC / EUC / ECCN / Letter of declaration• Communicate daily reports to the customers and direct supervisor• Ensure all obstacles addressed to supervisor immediately• Ensure all shipping documents are archive in WMS• Ensure the accuracy of billing• No SCAF Approval, No Shipment- All non-contracted charges updated in GOLD- Email approval from Customer- SCAF submitted• Charges to be updated correctly in GOLD into their respective allocated “COST”• Charges to be updated correctly in WMS

Singapore

• Preparing Transfer Note In / Out• Import Shipments (Local & Overseas)• Export Shipments (Local & Overseas)• Booking of Haulier for Equipment Movements• Overseeing all import and Export movements, updating onto Excel File• Decide which freight forwarding company – Cost Saving• Monthly GST Report for Import & Export• Preparing Shipping Documents (DO, CIPL)• Checking Shipping Documents (Draft BL, Draft AWB, Draft COO)

Singapore

Customer Service Executive – Manage Pharmaceutical Customer (Feb 2014 – Oct 2014)• Oversee the daily operation – Import / Export• Transportation - To Co-ordinate maintain the movement within the KPI• To meet the Customer Expectations for each shipment• Assist Operations Manager to fill up the details for Monthly KPI• Prepare for the ISO 13485 audit• Ensure Safety at WorkplaceCustomer Service Executive - Implant @ Rolls-Royce Seletar Campus (Feb 2013 – Feb 2014)• Transportation - To Co-ordinate maintain the movement within the KPI• To meet the Customer Expectations for each shipment. • Monthly Billing - To ensure billing is done accurately for every job• Monthly KPI Report• Update and send Import & Export reports to Rolls-Royce team daily• Dealing with Air, Sea & Land movement• To ensure proper documents provided for each shipping modes• DG Cargo HandlingCustomer Service (Apr 2012 - Feb 2013)• Handling documents (Delivery Note, Pack Slip, Airwaybill, Permits and Invoices)• Receive inbound shipments.• Processing Orders (Based on Invoices emailed by Customers.)• Coordinate with customers (If there's urgent orders that needs to be prioritize first followed by the normal orders)• Planning (To ensure all the orders done with full safety precaution and to prevent the loading bay jammed with outgoing shipments because due to shipments that are ready but not yet collected or shipments waiting for approval)• To ensure that correct type of permits and value that are declared.• Upon collection, I will update the customers twice each day. That is once at 3pm and once at 5pm.• Physical Inventory Count - 4 times a year (Every quarter) (I will prepare the Cycle Count List which I extracted from our system and distribute to my Warehousemen for them to physically check the items based on the Location, Part Number, Serial Number, Revision and Date Code)• Ensure that our system matches with our physical inventory.