Isla Becker Email & Phone Number

Wollongong, New South Wales, Australia

• Manage a team of five direct reports comprising 2 Contract Performance Officers, 2 Support Officers, and 1 Contract Administration Officer.• Acted in the Leader’s position (Grade 11/12) on multiple occasions, overseeing 15 staff across diverse functions in Contract Management, Project Management, and IT to support program objectives.• Led sourcing activities and category management strategies within the Assisted School Travel Program.• Engaged a supplier network of over 600 service providers, ranging from sole traders to large transport companies.• Implemented Contract Management Plans (CMP) across an extensive supplier network, introducing key performance indicator reporting mechanisms.• Facilitated tenders, contract extensions, request for quotes, financial analysis, and contract development and execution.• Utilized government software solution HPCM Content Manager (TRIM) for extensive records management.• Managed supplier performance and dispute resolution, including the facilitation of improvement plans.• Successfully implemented DocuSign into ASTP pre-qualification scheme, streamlining processes from manual methods.

Wollongong, New South Wales, Australia

Port Kembla, New South Wales, Australia

• Led strategic sourcing, procurement, and category management strategies within the corporate services category.• Specifically managed vehicle fleet (tool of trade and novated), labour-hire, and HR services categories, while providing support to the corporate banking category.• Contributed to commercial engagement activities, resulting in category efficiencies and cost savings.• Successfully implemented DocuSign into procurement processes, leading to widespread adaptation across business units, including sales, IT, and legal, company wide.• Specialized in managing the procurement of goods and services related to corporate services.• Applied strategic thinking to ensure a consistent supply of materials and services necessary for supporting BlueScope's operations.• Facilitated the tender process, ensuring effective and competitive procurement activities.• Conducted financial analysis to support decision-making and cost-effective procurement strategies.• Managed both internal and external stakeholder relationships to align procurement activities with overall business objectives.• Prioritized BlueScope’s interests while maintaining and fostering long-term, mutually profitable, and ethical supplier relationships.• Led supplier negotiations to secure favourable terms and conditions.• Developed contracts to formalize agreements and ensure compliance with procurement policies.

Sydney, Australia

• Managed inbound inquiries for realestate.com.au for new business in NSW/ACT.• Oversaw the onboarding process for new customers until their allocation to an account manager.• Collaborated with Account Consultants, Account Managers, and Account Partners to develop existing clients and acquire new ones.• Provided digital marketing solutions to real estate agents, enhancing their online presence and marketing strategies.• Conducted face-to-face training sessions for real estate agents on digital media, products, and agent admin.• Tracked campaigns to ensure timely and accurate delivery, meeting specified requirements.• Coordinated various internal and external stakeholder events, including sales conferences, keynote speakers, golf tournaments, and awards nights.• Analysed and interpreted customer data to create easy-to-understand reports, facilitating informed decision-making.• Worked closely with key stakeholders to deliver product and process improvements.• Significantly reduced the new business onboarding process from an average of five business days to two, recognized through REA Group's internal rewards and recognition program, "The Real Deal," acknowledged by the CEO.

Sydney Cbd

• Provided field support to Territory Managers and assistance to the Customer Development Team.• Offered sales analytical support for the Customer Development Team and Field Sales Managers, aiding informed decision-making.• Managed POS stock inventory through Packcentre, optimizing stock levels and ensuring availability.• Spearheaded procurement activities for the business, including sourcing quotes, negotiating contracts, and overseeing the purchasing process.• Assisted the Customer Development Team in coordinating contracts, ensuring seamless execution.• Released and coordinated the monthly Hill’s newsletter, contributing to internal and external communication strategies.• Championed the complete backend maintenance of the CRM System, Purveyance, ensuring data accuracy and system efficiency.• Supported the Hill's marketing team in rolling out campaigns within the field sales teams.• Managed marketing communications for external use by field sales teams, enhancing brand visibility.• Provided support to the Hill's marketing team in the rollout of campaigns within the field sales teams.• Coordinated events, including the National Sales Conference and various other events, ensuring successful execution and participation.

Bachelor’S Degree

Certificate

High School Certificate