As Head of Quality Management, I lead critical global work streams associated with driving the highest quality and consistency across the organisation’s work. Key areas of accountability include:- Oversight of SCI’s Quality Framework, which houses our policies and procedures, including continuous improvement of the framework, its usability and its role in driving quality and compliance- Leadership of a cross-organisational simplification initiative intended to… Show more As Head of Quality Management, I lead critical global work streams associated with driving the highest quality and consistency across the organisation’s work. Key areas of accountability include:- Oversight of SCI’s Quality Framework, which houses our policies and procedures, including continuous improvement of the framework, its usability and its role in driving quality and compliance- Leadership of a cross-organisational simplification initiative intended to reduce sludge and low value-add demands on country and field offices - Streamlining of processes, for example improving the way the SLT engages in policy approval and review to drive coherence across the policy portfolio and enhance visibility and engagement by SLT. - Accountability for the annual quality standards self-assessment undertaken by all implementing offices globally- Oversight of quality assurance and business partnering with functions across the organisation Show less

I led the Accelerating Delivery and Improvement programme, a portfolio of work designed to help individuals and teams organisation-wide to be more effective and efficient in their everyday work. As Program Lead, I drove the strategic development of this work globally, designing and delivering new approaches to creating transformational change in the organisation's day-to-day ways of working.I worked closely with senior stakeholders around the world to plan and deliver effective practice… Show more I led the Accelerating Delivery and Improvement programme, a portfolio of work designed to help individuals and teams organisation-wide to be more effective and efficient in their everyday work. As Program Lead, I drove the strategic development of this work globally, designing and delivering new approaches to creating transformational change in the organisation's day-to-day ways of working.I worked closely with senior stakeholders around the world to plan and deliver effective practice change across functions, offices and countries, overseeing innovative cross-departmental partnering, capacity-building and behaviour change interventions. My role demanded exceptional continuous improvement skills (drawing on lean six sigma and agile) to facilitate the design and testing of new solutions, alongside strong programme and change management abilities, to oversee the delivery and growth of multiple workstreams across my team.Key successes in this role included:- The introduction of a bespoke team support offer to address live team challenges whilst embedding improved ways of working for the long term- Reinventing the programme delivery model to enhance focus on practice change across the organisation- Using iterative design to improve programme flexibility and accessibility via the introduction of online and self-guided channels, alongside the existing in-person route- Introduction of an Agile support offer for non-technical project teams, enabling global projects to adopt Agile Scrum in their delivery and practices- Partnering with the IT department for the roll-out of Teams, to promote and build capacity in strong online and hybrid ways of working alongside the new technology Show less

As Senior Capacity-Building Manager, I delivered a range of capacity-building offers designed to help Save the Children staff across the world to be more effective and efficient in their everyday work. My work involved strategic planning for the long-term roll-out and sustainability of the programme in countries, regions, departments and member organisations, drawing on excellent stakeholder engagement skills and exceptional facilitation practices.I led on the West and Central Africa… Show more As Senior Capacity-Building Manager, I delivered a range of capacity-building offers designed to help Save the Children staff across the world to be more effective and efficient in their everyday work. My work involved strategic planning for the long-term roll-out and sustainability of the programme in countries, regions, departments and member organisations, drawing on excellent stakeholder engagement skills and exceptional facilitation practices.I led on the West and Central Africa and Latin America and Caribbean regions, where I collaborated with region and country leaders to create and deliver capacity-building plans, including training, coaching, team support, community of practice events and ad hoc interventions. The key skills demanded of this role included project planning and management, change approaches, problem-solving, stakeholder management and high-performing teams, and my work was delivered in English, French and Spanish. Show less

Home-Start is one of the leading family support charities in the UK. Home Start Westminster is one of 269 local, independent Home-Starts across the UK, together supporting 30,000 families and 60,000 children.As a Trustee, I am involved in strategic decision-making on a range of areas including our goal-setting, development, fundraising and HR. I have played a leading role in the development of our 2020-2023 strategy, working with trustees and staff to improve our vision of what success… Show more Home-Start is one of the leading family support charities in the UK. Home Start Westminster is one of 269 local, independent Home-Starts across the UK, together supporting 30,000 families and 60,000 children.As a Trustee, I am involved in strategic decision-making on a range of areas including our goal-setting, development, fundraising and HR. I have played a leading role in the development of our 2020-2023 strategy, working with trustees and staff to improve our vision of what success looks like and set us up to monitor our progress and respond to families' changing needs. I am chair of the newly-established innovation committee, with the aim of enabling a culture of innovation, adaptation and learning across our work. I lead on board processes to ensure continuous improvement in the board's effectiveness. Show less

As Senior Innovation Manager, I managed the scoping, development and testing of new programmes and other innovations aiming to transform the life chances of children living in poverty. My role involved designing and piloting sustainable and scalable initiatives, and developing effective external partnerships to drive impact. My work covered a range of innovations, including capacity-building programmes, behaviour change campaigns and digital innovation. I managed a team of innovation… Show more As Senior Innovation Manager, I managed the scoping, development and testing of new programmes and other innovations aiming to transform the life chances of children living in poverty. My role involved designing and piloting sustainable and scalable initiatives, and developing effective external partnerships to drive impact. My work covered a range of innovations, including capacity-building programmes, behaviour change campaigns and digital innovation. I managed a team of innovation managers and project managers and collaborated closely with functions across the organisation, including country management, fundraising, operations, legal, procurement and strategy. Show less

In my role as Programmes Manager, I managed the delivery of three UK programmes for children and families in South East England and London. Primarily a partnerships role, I maintained strategic relationships with local and county-level partners, working with local authorities, welfare and health professionals, schools other charitable organisations to ensure that our programmes were delivered as effectively as possible. The role's delivery focus required an adaptable and solutions-oriented… Show more In my role as Programmes Manager, I managed the delivery of three UK programmes for children and families in South East England and London. Primarily a partnerships role, I maintained strategic relationships with local and county-level partners, working with local authorities, welfare and health professionals, schools other charitable organisations to ensure that our programmes were delivered as effectively as possible. The role's delivery focus required an adaptable and solutions-oriented approach to achieve ambitious targets. Show less

In my role as Networks Manager I held responsibility for the development of cross-organisation policies that informed and directed the organisation's ability to target the most underprivileged children and to respond to the changing public policy landscape. I managed strategic relationships with large academy groups and other education organisations, with a view to creating impactful partnerships and raising the organisation's profile. Finally, I worked with delivery teams across all seven of… Show more In my role as Networks Manager I held responsibility for the development of cross-organisation policies that informed and directed the organisation's ability to target the most underprivileged children and to respond to the changing public policy landscape. I managed strategic relationships with large academy groups and other education organisations, with a view to creating impactful partnerships and raising the organisation's profile. Finally, I worked with delivery teams across all seven of the organisation's regions to develop the procedures and technical processes supporting our school recruitment work. Show less

As a Strategy and Development Officer, I worked on the research, design and development of new cross-organisational projects and programmes aiming to expand the ways that Future Leaders promotes its mission and impact the lives of disadvantaged young people across England. My role also included elements of fundraising and events production.

Based in Directorate-General Education and Culture.Duties included: participation in international assemblies and working groups; creation of policy documents; assisting senior colleagues; and performing administrative duties associated with EU-level policy-making.

Assisting a joint research project between UCL and the European University Institute into fast track legislation in the European Parliament.Duties involved transcription of interviews with policy-makers and research using online databases and European archives.