Isla Mclaughlin Email & Phone Number

Pickering, Ontario, Canada

• Successfully plans, develops, implements, coordinates, and executes City events with 15,000+ attendees in accordance with City policies, procedures, and best practices.
• Liaises with third-party event organizers and the Corporate/Community Events Committee to process Community Festival and Event Applications from initial intake to permitting, ensuring that events are in compliance with.
• Chairs the Corporate/Community Event Committee which consists of all levels of City staff across various departments and working areas.
• Leads the Corporate Sponsorship Program including the annual update of the Corporate Sponsorship Package, administration and tracking of sponsorship agreements, and ongoing networking and stakeholder engagement.
• Provides leadership and support to Event Leaders, Community Event Coordinators, volunteers, partners, and vendors in the delivery of events and programs.
• Prepares grant applications for federal, provincial, and corporate grant programs.

Pickering, Ontario, Canada

• Successfully plans, develops, implements, coordinates, and executes City events with 15,000+ attendees in accordance with City policies, procedures, and best practices.
• Effectively communicates with staff, volunteers, partners, vendors, and performers in a timely matter to ensure successful delivery of events and programs.
• Supports the development of Communications Plans and marketing materials to promote City events and programs.
• Event portfolio includes Mayor’s Levee, Easter Parade, Canada Day, Summer Concerts, Fall Fling, Winter Wonderland, the Santa Claus Parade, and groundbreakings and unveilings.

Hamilton, Ontario, Canada

• Supported executive functions, including scheduling and preparing meeting minutes to ensure efficient team operations.
• Provided detailed comments, recommendations, and edits for development scripts under direct supervision of the Head of Development.
• Assisted in packaging pitch decks for distributor and talent acquisition.

Toronto, Ontario, Canada

• Undertook comprehensive research for professor and author SJ Sindu’s three creative projects, drawing from academic, literary, and video texts.
• Organized key dates, names, events, and other relevant information succinctly into Excel.
• Performed editorial tasks including proofreading, reviewing manuscript submission on rolling basis, and providing publishing feasibility assessments.

Toronto, Ontario, Canada

• Managed the recruitment, orientation, and retention of farmers, artisan vendors, and volunteers.
• Proposed and executed marketing campaigns to promote the farmers’ market and increase weekly attendance.
• Developed and implemented programming initiatives, such as National Indigenous Peoples Day and Pride Month market days.
• Independently managed weekly on-site market operations, including supervision of Event Assistants, volunteers, and vendors.
• Handled cash, credit, and debit transactions for FoodShare and Campus Farm honey purchases.
• Conducted end-of-day reconciliation of cash box and point-of-sale terminals, ensuring all transactions were accounted for, and preparing weekly revenue reports.

Toronto, Ontario, Canada

• Conceptualized, designed, and implemented new logo and brand kit for “Food Partnerships” webpage and social media channels.
• Created cross-platform promotional images, videos, and text posts to increase interactions, engagement, and newsletter subscriptions.
• Managed two weekly e-newsletters to inform student residents of up-to-date meal plan menu offerings and general subscribers of food-related events, programs, and promotions.
• Monitored social media channels and responded to inquiries in a timely manner.

Pickering, Ontario, Canada

• DaCosta's No Frills
• Managed inventory stock, product display, and labels to enhance customer experience.
• Completed cash, credit, and debit transactions, including exchanges and refunds.
• Fulfilled PC Express orders, including quality item selection, order packing, and timely customer handoff.

Toronto, Ontario, Canada

• Mike & Lori’s No Frills (now Dave & Charlotte's No Frills)
• Supervised up to 10 front-end staff, ensuring daily operations were completed efficiently.
• Processed cash, credit, and debit transactions, including exchanges and refunds.
• Managed the till-float, including preparing deposits, journals, and daily reporting.
• Responded to customer needs and concerns, deescalating when necessary.

Toronto, Ontario, Canada

• Mike & Lori’s No Frills (now Dave & Charlotte's No Frills)
• Processed cash, credit, and debit transactions, including exchanges and refunds.
• Responded to customer needs and concerns, deescalating when necessary.
• Managed inventory stock, product display, and labels to enhance customer experience.

Toronto, Ontario, Canada

• Mike & Lori’s No Frills (now Dave & Charlotte's No Frills)
• Processed cash, credit, and debit transactions.
• Managed lane presentation and front-end labels to enhance customer experience.

Regional Municipality Of Durham, Ontario, Canada

• Conducted test purchases of tobacco products under the supervision of a Tobacco Enforcement Officer to ensure compliance with tobacco sales regulations.
• Maintained accurate daily logs detailing shop activities, observations, and sales outcomes.
• Documented evidence meticulously for potential use in legal proceedings, ensuring clarity and thoroughness.
• Assisted in regulatory enforcement efforts, contributing to the health department's public health and safety objectives.

Pickering, Ontario, Canada

• Transcribed and organized over 300 historical texts into Excel, migrating data from the previous database to enhance accessibility and accuracy.
• Ensured the contents of the digital archive were accessible, updated, and easily navigable for public and internal use.

Master Of Arts - Ma, Adult Education & Community Development

• Canada Graduate Scholarship recipient, Social Sciences and Humanities Research Council of Canada (SSHRC-C) • Working thesis explores.

Bachelor Of Arts - Ba, Creative Writing And Arts & Media Management

• Double Major in Creative Writing and Arts & Media Management • Contributor to university-affiliated publications, The Varsity and The.