Islam Adel Email & Phone Number

Egypt

Cairo, Egypt

• Develop strategy, tactics, sales plans and profit targets for all product lines; for South East Africa.• Disseminate to sales team the sales plan with their targets and objectives and give guidance and mentoring.• Ensure active contact with existing and new clients is being undertaken and feedback given to allow review of status of contracts or potential growth.• Develop and maintain a strong pipeline of qualified opportunities to develop future growth.• Perform or coordinate presentations and seminars to clients to enhance customer understanding and develop relationships.• Provide input to all key tender documents and information on pricing and response strategy.• Maintain understanding of technology developments within the industry and disseminate the information to clients and internal parties.• Compile accurate market share statistics and ensure documentation on Salesforce and prepare any sales activity reports as per schedule.• Liaise with internal and external departments to ensure all information is circulated as appropriate and client questions and queries are resolved in a timely manner. • Actively adhere to the Code of Conduct and Anti-Bribery policies, procedures and processes to ensure the highest ethical standards are maintained and exposure to liability or risk to Expro’s reputation is minimized. • Provide leadership in all ethical issues; ensure employees are aware of Expro’s compliance requirements and feel able to report possible violations or conflicts of interest.• Take an active part in quality improvement processes. Act on reported deficiencies and approve deviations from standard procedures as appropriate.• Provide leadership in HSE; encourage employees to take responsibility and be accountable for their own and others’ safety and provide an environment where they feel authorized to stop any unsafe job.• Supervise, mentor and coach direct reports and ensure completion of their Employee Development Plans.

Cairo, Egypt

• Using operational business knowledge to make tactical and operational decisions and coordinating the movement of equipment, materials, and personnel in day-to-day operations.• Coordinating the day-to-day activities of individuals performing job/resource planning roles.• Validating job proposals and reviewing requirements versus available resources.• Assessing service delivery requirements for each job as per operations plan and customer needs.• Coordinating the engagement and use of third-party services and equipment.• Utilizing technical and operational expertise to provide service delivery solutions for customers.• Ordering equipment specific to customer specifications/job requirements.• Communicating job specific details and information to appropriate service delivery and support staff.• Creating Sales Orders pursuant to pre-established contracts and pricing agreements for both scheduled and call out jobs.• Communicating effectively with customers and service delivery staff to resolve service delivery issues and irregularities.• Interfacing and working effectively with field operations pursuant to service quality, employee development, worksite safety, and process improvement processes and issues.

Ghana

Drive exceptional outcomes as contract manager and foremost client liaison with Tullow Oil. Perform tough negotiations, oversee 20 staff, and ensure consistently excellent performance. Conduct performance assessments and guarantee adherence to delivery requirements while under strict deadlines and heavy workload.• Provide crucial input to long-term planning and organization, enabling $10M in new year-over-year revenue.• Incorporated cost saving methodologies to bring down costs by 10% while also improving project ROI.• Emphasize consistent avenues to convey critical information amongst 4 different departments, including creating a knowledge hub to transmit critical project concepts, issues, and best practices for 100 individuals.• Act as a trusted resource with new software platforms like Insight, elevating workflow to meet all milestones.

Nigeria

Orchestrate delivery and support of up to 6 Electro-Hydraulic and Direct Hydraulic Subsea Control System projects for industry leaders like Chevron, Exxon Mobil, Total, Eni, and BP; leverage industry best practices to optimize use of budgets of up to $10M, high-performance team of up to 50 diverse individuals, and overall operations. Administer project invoicing and guarantee complete accuracy while operating under heavy workloads.• Received multiple promotions, implemented new strategies to improve maintenance of equipment to ensure compliance with relations/client schedule, overcoming key challenges to reduce schedule variance down just 5%.• Build productive, professional relationships with clients to understand requirements and meet all standards (quality, deadlines, and budget), excelling as the primary liaison and escalation point for project issues.• Guide provision of 24/7 operational support, using new techniques to prevent chronic problems.• Use software solutions like Sales Force, SAP, TM1 and Excel for forecasting income and expenditure.• Champion contemporary training programs to facilitate personnel development to promote organizational coordination and increase retention by 70%, as well as organizing staffing to meet current and future requirements.

Angola

Exceeded all expectations as contract manager and foremost contact with the client (ENI). Leveraged outstanding communication and interpersonal skills to lead contract and frame agreement negotiations. Governed up to 25 pace-setting employees, including training, certification, rotations, assessments, and travel. Conducted rigorous technician job performance assessments to adhere to all contractual obligations and slash related error rates.• Noted for essential in CAPEX and OPEX strategic decisions, positively impacting $20M in new revenue.• Established one-of-a-kind procurement strategy and managed supplier and vendor relationship, leading to a significant reduction in project costs with no negative impact to schedule adherence or quality.• Revamped approaches to handle project action trackers and conduct client meetings, improving satisfaction ratings.• Recommended emerging technologies to enhance use of finances, including tracking/recharging spares and consumables, managing personnel allocations, and cost trackers, saving up to $250K across an entire project.

Angola

Supervised space-outs, layouts, hydraulic schematics, and assembly drawings, as well as a wide array of calculations supporting design intent in accordance with applicable API standards; created a custom-tailored handbook sharing best practices, common issues, and lessons learned to proactively address concerns within strict timeframes.• Assessed Engineering Test Procedures, engineering reports, design specifications, and operations manuals, excelling as a subject matter expert and training incoming hires on all relevant concepts and practices.• Utilized excellent understanding of human resources for employee recruitment, monitoring, and development.

Egypt

Promoted a collaborative work culture as the Onshore Performance Team Leader, overseeing 10 cross-functional engineers to rise above performance goals concerning three different Subsea Control Systems (Aker, Vetco Gray, and Cameron) and related equipment of a 60+ wells network in the WDDM and Rosetta gas fields offshore in Egypt. Offered clear, actionable reporting to senior leaders on current status and planned improvements.• Developed and oversaw well-received Subsea Control System testing facility in line with corporate procedures.• Selected as the Contract Manager for GE – Vetco Gray (Subsea controls vendor) Master Service Contract with Rashpetco, across the entire execution of the project, uncovering new ways to improve productivity.• Restructured techniques for administering $6M OPEX and $6M CAPEX budget annually, as well as budget forecasting, overcoming performance gaps with solutions that saved $100K year-over-year.• Provided top-tier support to the offshore performance and intervention team, incorporating state-of-the-art practices to significantly increase related efficiency.

Egypt

Technical Support

Malaysia

-Trained and promoted to become the Team’s Change Management coordinator-Applying IPRO change Management, Problem Management, Incident Management and Configuration Management.

Malaysia

Managing Marketing Campaigns

Egypt

Electrical & Electronics Field Engineering Internship

Egypt

Electrical & Electronics Training

Bacherlors, Electrical & Electronics

Activities and Societies: •Member of IEEE (Institute of Electrical and Electronics Engineers, Inc.). •Member of the ISC (International.

Highschool Deploma