•Manage the target Vs achievement and the channel performance •Monitoring TKA daily operation work•Acquiring new partners according to the TKA channel and Capture missed opportunities in potential areas/segments.•Increase products and services touch points nationwide by availing all service at TKA outlets•Improve Products & services awareness of TKA staff•Managing all partners performance to match Etisalat Strategy in sort of BTL •insure Product availability with… Show more •Manage the target Vs achievement and the channel performance •Monitoring TKA daily operation work•Acquiring new partners according to the TKA channel and Capture missed opportunities in potential areas/segments.•Increase products and services touch points nationwide by availing all service at TKA outlets•Improve Products & services awareness of TKA staff•Managing all partners performance to match Etisalat Strategy in sort of BTL •insure Product availability with sufficient quantities•Managing all TKA problems & critical issues•Managing the highest level of staff P&S knowledge•Managing partner P&L•Ensure Etisalat product displayed at partner shops•Ensure availability of BTL & marketing material •Ensure optimum stock level for channel•Maintain a good relation with the accounts top management by quarterly Meeting with partners•Insure team satisfaction and team spirit by weekly visits to staff outlets •Achieve high sales quality as per the trade dynamics and requirements from Etisalat management Show less

•Handling dealers’ problems.• hunting key dealers from competitors • Communicate commissions and ROI to dealers•Branding responsible.• Support the higher-level management with the suitable reports that include a full indication about the market status.•Responsible for products’ sales.•Responsible for the distribution and coverage process.•build rapport with Dealers by maintaining strong relationship with them, encouraging them to invest in Etisalat products &… Show more •Handling dealers’ problems.• hunting key dealers from competitors • Communicate commissions and ROI to dealers•Branding responsible.• Support the higher-level management with the suitable reports that include a full indication about the market status.•Responsible for products’ sales.•Responsible for the distribution and coverage process.•build rapport with Dealers by maintaining strong relationship with them, encouraging them to invest in Etisalat products & maintain our stock levels & availability in the market in order to demonstrate superiority over the competition. Show less

HTC project•Handling contact us Middle east mailbox•Handling customers technical inquiries and complaints via inbound calls

• Handling customer's problems and inquiry complaints for all customers segments •Handling and follow up on consumer and corporate customers complaints