Islam Eldesouky Email & Phone Number

I am a Sr.Presales Manager at Telecom Egypt, where I lead and manage the presales activities for the Gated Communities segment, a niche and growing market in the land of Egypt. With over 18 years of experience in the telecom industry and with Internet Service Providers, I have developed a strong background in business development, solution architecting, customer experience, and program management.My mission is to deliver innovative and customized ICT solutions that meet the needs and expectations of the customers, while ensuring the alignment with the sales team and the vendor selection. I have successfully designed and quoted solutions for IoT-M2M on top of FTTH services portfolio, as well as participated in B2B solutions and infrastructure integration. I have also managed the customer life cycle from prospect to project closure, building solid relationships and enhancing customer retention. I hold an MBA degree with a focus on marketing, and professional certifications in CCIP, PMP, and ITIL. I am passionate about IoT and smart cities, and I have been recognized twice as the best employee at TEData for my outstanding performance.

Listed skills include Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, and 16 others.