T professional with more than ten years of experience in IT. Currently working as the network administrator for one of Alkan CITs sites, I have also worked on various projects related to telecommunication and infrastructures. My main focus is my ability to identify needs, define project scope, design solutions, and deliver high quality results through effective collaboration with team members. During the past I have worked on multiple assignments that require significant input into the development of new or redesigned systems based on current requirements
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Technical Account ManagerSaudinetlinkSaudi Arabia
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Senior Network EngineerAlkan Cit Apr 2018 - PresentVodafone Square, 6Th Of October City, Cairo, Egypt -
Noc EngineerAlkan Cit Apr 2013 - PresentVodafone Square, 6Th Of October City, Cairo, EgyptWork Description I have experience of two VSAT technology systems (Very Small Aperture Terminal) which is used to transfer data and voice through satellite:1- DirecWay system (NOC):Direcway system provides high-speed Internet access and IP connectivity solutions for home, small office, enterprise and government.I am working as an Administration, Operation and Technical Support Engineer in the NOC of the Direcway System as I perform the following tasks: Remotes Administration: Configure new VSAT Customers (remotes), assign them the suitable Grade of service, enable them to be connected to the internet or have Voice over IP telephony, assign the customers with the virtual and real IP’s according to their requirements. Configure the different NOC‘s servers (HP servers). Make the required configurations and modifications to the NOC‘s servers during satellite transition or Bandwidth upgrading. Configure Cisco routers (router on the interface between the terrestrial internet link from the ISP and the NOC and router as a voice gateway). Manage and optimize the NOC resources (Satellite B.W and the terrestrial Internet link) shared among all the customers according to their Grade Of Service Respond to the customers’ calls for trouble-shooting and solve the problems remotely using Noc’s tools. Open trouble ticket for the customer complain and close it after finishing the problem Configure and monitor the RFT equipments. Configuer and monitor the base band equipments (Modulators, servers, up/down converters, modems, timing units) Perform backup to the NOC servers. Analyze the NOC’s sattelite spectrum using spectrum analyzer (the Outroute and Inroute signals). Give technical support to the maintenance and installation staff. Report the status of remotes, the health of the network, and major problems which I face during the shift to my direct manager Make frequency plan and budgets for NOC.
Islam Elshafaey Education Details
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Faculty Of Engineering At Tanta UniversityComputer And Automatic Control Department
Frequently Asked Questions about Islam Elshafaey
What company does Islam Elshafaey work for?
Islam Elshafaey works for Saudinetlink
What is Islam Elshafaey's role at the current company?
Islam Elshafaey's current role is Technical Account Manager.
What schools did Islam Elshafaey attend?
Islam Elshafaey attended Faculty Of Engineering At Tanta University.
Who are Islam Elshafaey's colleagues?
Islam Elshafaey's colleagues are Gaoussou Traore, Mohamed Mohsen, Ahmed Nour, Mahmoud Salah, Ahmed Atef, Hesham Samir, Friat Gebregzabher.
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