• Managing infrastructure environments includes servers’ farm, core/distribution switches, internet router, firewall, access control, smart meeting manager, IP telephony, wireless access points, access controllers,and CCTV system.• Supervise new SEDA infrastructure implementation project, which include technical consultation, contracts and SLA administrate, and regular following up which vendors as an auditor that confirms all project phases are running on schedule, complying with SEDA RFP, applying technical standards and within dedicated budget.• Managing operations,support,operation of service desks, supervise user’s requests, 1st &2nd and high line support, documenting IT structure and internal process, and enhancing IT presented service as needed,with Performing system upgrades following new releases, and Performing account setup.• Installing high-level software security systems.• Training staff on newly installed hardware and software systems.• RFPs technical writing and participating in proposals evaluations process.• Managing HW/SW procurement.• 24\7Monitoring/support VPN log access, and other related system access.• Identify and Resolve System Issues, Develop Systems, Document Work and Manage Projects.• Responding to general IT requests,Ensuring security software is kept up to date, and Filing monthly reports for the IT Manager.

NTG CLARITY is a leader in software, delivering network, telecom, IT and infrastructure solutions to network service providers and medium and large enterprises. With offices and operations located in North America and internationally, and a professional team of more than 150 people, NTG Clarity works in partnership with clients to provide a single source of design, documentation and implementation expertise on an outsourcing or consulting basis. Position: IT Manager: Reporting to Chairman and Global IT operation head in Canada, as a part of management team, accountable for a full Information Technology service to industrial operations at Cairo, Riyadh and Bahrain offices also other customers’ projects sites.

Position: IT Manger : Reporting to General Manger. As part of management team, accountable for a full Information Technology service to industrial operations at HQ site in Cairo and other projects sites.Responsibilities and job description:Networking Assists in the planning and implementation of additions, deletions and major modifications to the supporting Companies infrastructure. Implements network security at the Companies Group level. Oversees the administration and maintenance of the infrastructure of Companies Group, and directs more junior Innovators when necessary. Oversees the administration of the Companies Group WAN.Telephony Manages and develops upgrades to the Companies Group telephone system. Oversees all telephone changes, including routing for seating assignments.Training & Lab Maintenance Oversees the administration and maintenance of computer stations and software for company training programs and the Learning Studio and provides additional support if necessary.Internal Systems Oversees troubleshooting, systems backups, archiving, and disaster recovery and provides expert support when necessary. Works with project teams to help implement Internal Systems. Issuing IT Policy, following up this policy, with staff.Help Desk Administration Oversees all help desk activities at the Companies Group level. Responds to escalated help desk issues. Oversees the administration and maintenance of our tracking software. Interacts with internal clients on all levels to help resolve IT-related issues and provides answers in a timely manner.Asset Management Builds and maintains vendor relationships and manages the purchase of hardware and software products. Manages the purchasing of all software, hardware and other IT supplies at the Companies Group level. Ensures that company assets are maintained responsibly.

Reporting to Regional IT operation head. As part of the senior management team, accountable for a full Information Technology service to industrial operations at Clariant site in Alexandria and head office in Cairo.

Senior IT Specialist: Reporting to IT Manager, responsible for First line support team.

YAT Corporation is an Egyptian IT company established in 1996 in Cairo-EgyptPosition: technical support Engineer: Reporting to IT Manager, responsible for First line technical support.Responsibilities and job description  Hardware Assembly & maintenance (Pc Installation. troubleshooting).  Resolve problems related to computer hardware, operating system, software, network and printers. Network hardware installation & maintenance (SW, Cables, NIC, using Network tools). Software installation & maintenance (Windows, Office, DB, Support tools, antivirus). Network Administration (troubleshooting – monitoring). Received delegation for some Server tasks. Installing many types of operating systems, Applications and programmers.