increase sales and Assisting less experienced Sales Representatives in answering technical questions posed by customers during outbound telephone calls.Providing support to less experienced Sales Representatives as needed.Identifying potential customers through networking initiatives, cold-calling, and email communications.Preparing and delivering sales presentations to potential and existing customers.Preparing regular sales reports as well as sales territory plans.Researching competitors’ products, pricing, and product success to determine customer preferences.Developing innovative sales strategies to achieve sales goals.Promptly submitting customers' purchase orders to the relevant department for processing.Resolving customer complaints in a timely and professional manner to maintain customer loyalty.Expanding industry knowledge by attending educational workshops and reading professional publications.