Islam Hasan Email & Phone Number

Giza, Al Jizah, Egypt

Cairo

1. Plan, Design and Lead existing and new IT projects and initiatives, in Egyptian Steel group according to identified business needs, ensuring successful delivery of agreed targets and projects.2. Manage, supervise and lead IT operations staff members to deliver agreed IT services scope and SLA to the whole corporate by managing, setting and monitoring performance targets.3. Leading IT operations team to ensure IT infrastructure, security, connectivity, collaboration and Help-desk services across different group locations are in stable and healthy status by assessing, monitoring and managing the existing IT environment.4. Propose and manage the budget of the IT operations calculating and estimating current IT expenses, forecasting the new projects funds, and developing time plan to achieve the agreed IT projects.5. Manage IT ecosystem by managing IT service partners, supplier and vendors to achieve targeted business goals and SLAs.6. Managing the company’s IT assets, ensuring compliance with copy rights laws for software and applications running at the company.7. Prepare RFPs, bid proposals, contracts, scope of work reports, and other documentations for IT operations projects and associated efforts8. Monitor the IT services and hosting system availability and SLAs to ensure highest business continuity possible.10. Developing IT polices and procedures for Egyptian steel.Projects:Managing full IT infrastructure project implementation and operation across HQ and four remote locations, from the design phase to the operations and support, including but not limited to:identifying, selecting. Awarding right technology, vendor selection for each project according to the required technology that best serve the business requirements.Developing Integration plans between different systems and multi-vendor technologies, as well as backup systems and disaster recovery Plans

Cairo,

1. Oversees the day-to-day operations of computer networks including hardware/software support, training, and special projects.2. Plans, designs and implements data connectivity for LAN/WAN.3. assists in coordinating special projects including network related wiring plans, LAN/WAN hardware/software purchases, and system installation.4. assists in providing network and remote connectivity hardware/software support.5. researches and recommends network and server hardware and software.6. monitors network usage to ensure security of data and access privileges.7. researches, analyzes, monitors, troubleshoots and resolves data network problems.

Cairo, Egypt

1- Monitor and analyze network performance and determine whether any adjustments are required to improve performance.2- Provide remote support to ITS branches worldwide.3- Implemented strict security policy according to ISO27001 certificate requirements.4- Implement major changes, such as network design changes and implementations.5- Serve as L2 technical specialist to resolve network problems and emergencies.6- Install, configure and maintain network components including (Routers, Firewalls, Switches and AP).7- Ensure network high availability and continuity.8- Troubleshooting WAN Connectivity problems with ISP leased line, Fiber connection WiMax, MPLS.9- Adjust ITS routing protocols BGP, OSPF.