Islam K. Diab

Islam K. Diab Email and Phone Number

Contact Center Manager at QI Card Iraq | Customer Experience | Customer Care @ Globalfaces Direct
Toronto, ON, CA
Islam K. Diab's Location
Baghdad Governorate, Iraq, Iraq
Islam K. Diab's Contact Details

Islam K. Diab personal email

n/a
About Islam K. Diab

I have extensive experience in contact center and customer service fields during which I was able to achieve excellent customer service experience, familiar with Six Sigma, TOPS, COPC and Teleperformance daily operations and workflow, certified by University of Michigan for passing an online course “Successful Negotiation: Essential Strategies and Communication Skills”A people leader performing with excellent communication & motivation skills. Acquainted of multiple management and duties such as the ability to get the best out of staff and develop new starters, customer-focused, work ethic, power to inspire, delegation skills and lead by knowledge & examples.

Islam K. Diab's Current Company Details
Globalfaces Direct

Globalfaces Direct

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Contact Center Manager at QI Card Iraq | Customer Experience | Customer Care
Toronto, ON, CA
Website:
globalfacesdirect.com
Employees:
229
Islam K. Diab Work Experience Details
  • Globalfaces Direct
    Globalfaces Direct
    Toronto, On, Ca
    View
  • Qicard
    Call Center Manager
    Qicard Aug 2024 - Present
    Baghdad Governorate, Iraq
    View
  • Teleperformance
    Assistant Call Center Manager
    Teleperformance Oct 2023 - Aug 2024
    Istanbul, Turkey
    View
  • Teleperformance
    Supervisor
    Teleperformance Aug 2021 - Oct 2023
    Istanbul, Turkey
    View
  • Teleperformance
    Customer Service Representative
    Teleperformance Sep 2020 - Aug 2021
    Istanbul, Turkey
    View
  • Teleperformance
    Customer Service Representative
    Teleperformance May 2018 - Aug 2019
    Cairo, Egypt
    View
  • Teleperformance
    Senior Customer Service Representative
    Teleperformance Sep 2014 - Aug 2016
    Cairo, Egypt
    View
  • Vodafone Ireland
    Customer Service Representative
    Vodafone Ireland Jan 2014 - Jul 2014
    Vodafone Horizon Building, 6Th Of October, Egypt
    Assisting Vodafone Ireland customers with queries about billing, usage and technical issues with their devices.
    View
  • Teleperformance
    Customer Service Representative
    Teleperformance Jun 2011 - Oct 2013
    Cairo, Egypt
    View

Islam K. Diab Skills

Customer Service Customer Relations Sales Executive Social Media Marketing Mobile Application Development Website Promotion Printing Marketing Call Centers Customer Experience Leadership Marketing Sales Business Development Microsoft Word Team Management Social Media Account Management Team Leadership Performance Management Management Crm

Islam K. Diab Education Details

  • Lycée La Liberté Héliopolis
    Lycée La Liberté Héliopolis
    Good
  • City Academy
    City Academy
    Languages And Translation “French And English Department”.

Frequently Asked Questions about Islam K. Diab

What company does Islam K. Diab work for?

Islam K. Diab works for Globalfaces Direct

What is Islam K. Diab's role at the current company?

Islam K. Diab's current role is Contact Center Manager at QI Card Iraq | Customer Experience | Customer Care.

What is Islam K. Diab's email address?

Islam K. Diab's email address is is****@****one.com

What schools did Islam K. Diab attend?

Islam K. Diab attended Lycée La Liberté Héliopolis, City Academy.

What are some of Islam K. Diab's interests?

Islam K. Diab has interest in Social Services, Children, Economic Empowerment, Civil Rights And Social Action, Politics, Education, Environment, Poverty Alleviation, Science And Technology, Disaster And Humanitarian Relief.

What skills is Islam K. Diab known for?

Islam K. Diab has skills like Customer Service, Customer Relations, Sales Executive, Social Media Marketing, Mobile Application Development, Website Promotion, Printing Marketing, Call Centers, Customer Experience, Leadership, Marketing, Sales.

Who are Islam K. Diab's colleagues?

Islam K. Diab's colleagues are Vikas Malik, Amit S., Josh Dhanpal, Lane Corcoran, King Of Aaa, Shruti Mishra, Renee Banton.

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