• Provide technical support, guidance, leadership and supervision to the members of IT Services Delivery and operation teams. • Manage the operation Including day-to-day operations of virtualization, system, database administration and system backups. • Produce Compute/Storage Delivery implementation standards and blueprints. • Maintain and verify medium- and long-term capacity plan. • Maintain Compute/Storage High-Level and Low-Level documentation • Interface with business demand and translate business requirements into technical requirements • Supervise the implementation of Compute/Storage projects in line with agreed budget, schedule and quality. • Promote a high-performance working environment embracing NEOM’s values. • Provide VMWare and Hyper V support and administration. • Responsible for overall system and infrastructure availability and develop a resilient infrastructure to reduce failures. • Ensure that systems, processes and methodologies are maintained to ensure effective monitoring and control of service delivery. • Install, configure, upgrade and support new and existing se rverst o maintain service levels. • Develop and lead the replacement of infrastructure at end of life.

Royal Commission for Jubail and Yanbu Datacenter Services Consolidation and Migration Project:• Create All the Project Documents to Migrate all RCJ Sites (RCH, JIC, JTI, JUC) to be at RCJ Datacenter. • Recommend the Best Practices and Optimum Solutions for his Datacenter after studying all the services and filtering the environment and Decommission for the unneeded / old Systems and VMs. • Perform Migration of 350 Virtual Servers and Virtualize 70 Physical Servers to Nutanix Private Cloud. • Implement Nutanix Clusters and Manage the Nutanix Private Cloud. • Manage the Relationships between the client and the vendor (Nutanix) and create capacity plans for expansions. • Implement and Manage the Disaster Recovery Site across Nutanix HCI Sites. • Manage the Infrastructure across VMWare Infrastructure and Nutanix Private Cloud Clusters, Projects Assessments and day-to-day operations including downtime, Upgrades, reporting service levels, defining and tracking operational metrics, and provide the overall status to management for effective delivery of services. • Reconfigure and Enhance Orion SolarWinds Monitoring Services and Nutanix Private Cloud to the Monitoring System.

Saudi Authority for Industrial Cities and Technology Zones Datacenter Revamp Project:• Manage the Data Center services, Data Protection Services, Monitoring Services, facilities, projects and day-to-day operations including downtime, reporting service levels, defining and tracking operational metrics, and provide the overall status to management for effective delivery of services.• Manage relationships with vendors for systems support and new systems.• Plan, develop and implement: o Hardware and software standards and upgrades for business applications, systems and server hardware. o Policies, processes and procedures for effective delivery of services and Business Continuity. • Disaster Recovery & Business Continuity to ensure meeting the business (RTO) and (RPO) Contribute to the development of Technology Sector strategies to align with the company business strategy.SELECT ACHIEVEMENTS:• Plan, Design, Implement the following projects: o Renovation Project for Datacenter, Domain, Data Protection Services includes Setup phase, Documentation phase, Assessment phase and Development Phase. o Disaster Recovery site Project includes the Disaster as a Service and Backup as a Service. o Test Environment Project which is totally simulating the production environment and recovery points on-demand. o Implement and Develop Datacenter Monitoring Systems as SolarWinds, VeeamOne and Facilities IOT System. o Migrate Hyper-V Virtualization to VMWare Virtualization. o Filter and Decommission the environment from unneeded / old Systems and VMs.

o Manage the Data Center HVAC system, security (physical), projects and day-to-day operations including downtime, reporting service levels, defining and tracking operational metrics, and provide the overall status to management for effective delivery of services and also Manage overall capacity utilization of Server/hardware environment ensuring it is optimized to meet business requirements. o Manage System Administration, Database Administration and Backup Administration Sections.o Manage and Maintain overall security of the corporate's systems and Ensure high availability of critical business systems hosted to ensure availability of the data. o Manage relationships with vendors in support of staff augmentation and systems support. o Manage, motivate, develop and assess Data Center team to improve team members’ performance level.o Manage, plan, develop and implement Cloud Environments on Microsoft Azure, Amazon and Google.o Plan for the Datacenter Annual Budget including Capex and Opex to achieve the projects and Upgrades.o Plan, develop and implement: o Hardware and software standards and upgrades for business applications, systems and server hardware to ensure operations' stability. o Data retention standards to maintain Data-center services availability and Environments. o Policies, processes and procedures for effective delivery of services and compliance with regulatory guidance. o Disaster Recovery & Business Continuity to ensure meeting the business (RTO) and (RPO) Contribute to the development of Technology Sector strategies to align with the company business strategy.

• Coached, mentored and Lead high-performing technical team of Field Engineers, Security Engineers, Network Engineers and Systems Integration Specialists and Provide senior-level technical consultations on all IT and networking issues and review network layouts, resolve equipment redundancies, and improve network reliability and flexibility at Customer side. • Conducted training programs to enhance staff technical skills and motivation including network/server administration procedures, virus protection, and security measures.• Manage IT projects, technical activities and provided technical consultations regarding Microsoft, VMware, Cisco, HPE, IBM, Veeam, Kaspersky, Veritas, Symantec and Delivered technical support for system auditing, performance tuning, troubleshooting and Service Level Agreements across multiple Customers sites to achieve goals.• Guide the design and implementation of antivirus solutions and system/network monitoring. • Plan, Design and Implement disaster recovery plans and sites (DRP & DRS).• Full infrastructure management for all the Company Branches regarding Installation, configuration, Monitoring, Backup and maintaining the system and network.• Created and maintained technical documentation for customers regarding network configuration, network mapping, and service records including IT Infrastructure, Service Catalog, Service Level Agreements, and Operational Level Agreements.• Support Sales and Presales Engineers regarding the customers Technical needs and recommending the best solution for the customers according their needs.

• Managed the Data Center and day-to-day operations including downtime, reporting, defining and tracking operational metrics, and provide the overall status to management for effective delivery of services and Full infrastructure management for all the Company Branches (Totally Virtualized 50 sites) regarding Installation, configuration, Monitoring, Backup and maintaining the system and Plan, Design, Implement the new Company Branches Infrastructure.• Remote Management and Implementation regarding VMWare, Microsoft (Exchange, Active Directory and Services, Hyper-V) at large Scale, Veeam Products, Veritas Products, Kaspersky Products.• Plan, Design and Implement the Backup and Archive infrastructure according to the 321 Backup Strategy (three Backups copy as 2 copies in different media and the third copy is offsite).• PowerShell scripting with GUI to manage and monitor Microsoft System, VMware, Exchange• Planning & Creating projects time schedules, documentation.

Plan, Design and Constructing of IT Infrastructure & Installing Racks, Servers & Network Device and Backup & Recovery for System at all Company Branches.• Implementation of Terminal Services Servers, Antivirus servers, Switches, Routers, access points, IP phones, IBM points of sales, Datalogic (PDA & Barcode scanners), HP (printers), Zebra (Barcode printers), Mettler Toledo wireless scales, APC UPS & ATS at all Company branches. • Dealing with, IBM (servers, & Lenovo PCs), Datalogic (PDA & Barcode scanners), HP (printers), Zebra (Barcode printers), Mettler Toledo wireless scales, APC UPS & ATS.

Managed a technical support team that responsible for constructing & configuring the infrastructure (hardware) including cabling and installing servers, racks, network panels and configure storage and systems and SLA at Customers.