As a highly experienced and dedicated Housekeeping Shift Leader at the prestigious Ramada by Wyndham, I have a proven track record of delivering exceptional service and maintaining the highest standards of cleanliness and organization. With over 5 years of experience in the hospitality industry, I have honed my skills in team leadership, training, and problem-solving, consistently exceeding expectations and driving results.My passion for hospitality began early and has only grown stronger throughout my career. I thrive in fast-paced and dynamic environments, and my attention to detail and strong work ethic have been recognized by both colleagues and superiors. I am always seeking new challenges and opportunities to learn and grow, and my adaptability and flexibility have allowed me to excel in various roles within the hotel.As a Housekeeping Shift Leader, I oversee a team of dedicated professionals, ensuring that all guest rooms and public areas are maintained to the highest standard. I take pride in training and mentoring my team to deliver exceptional service and create a welcoming and comfortable environment for our guests. Additionally, I am well-versed in inventory management, budgeting, and cost control, which has helped me effectively manage resources and achieve operational goals.Alongside my professional skills, I possess strong communication and interpersonal abilities, enabling me to foster positive relationships with guests and colleagues alike. My commitment to excellence and passion for the hospitality industry drive me to continuously improve and contribute to the success of my team and the satisfaction of our guests.
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Housekeeping AttendantEvent SoukDubai, Ae -
Housekeeping AttendantEvent Souk May 2024 - PresentDubai, United Arab Emirates -
Housekeeping AttendantRamada By Wyndham Islamabad Feb 2023 - Jan 2024Islāmābād, PakistanPerform thorough cleaning tasks according to established standards and procedures.Ensure all assigned areas are maintained in a clean and orderly fashion.Dust, sweep, mop, and vacuum floors, carpets, and furniture.Clean and sanitize bathrooms, including toilets, sinks, and showers.Make beds and change linens in guest rooms.Empty trash receptacles and dispose of waste properly.Replenish supplies such as toiletries and towels.Inspect rooms for maintenance issues and report any maintenance needs.Follow safety procedures and use cleaning chemicals appropriately.Provide exceptional customer service to guests and address any concerns promptly.Collaborate with team members to ensure efficient and effective cleaning operations.Maintain a positive attitude and professional demeanor at all times. -
Assistant Executive HousekeeperMarriott International Mar 2022 - Jan 2023Karāchi, Sindh, Pakistan -
HousekeeperMarriott International Jan 2020 - Feb 2022Karachi Division, Sindh, PakistanAwarded Room Attendant of the Month 7 times by co-workers for upbeat attitude, willingness to help others, and fast room cleaning rate of 3 per hourTripled the rate of positive guest experiences, with 160+ guests noting the turn-down services as exceptional on post-stay surveys scoresRecommended the use of complimentary extras, such as chocolates on pillows, resulting in 5 Yelp reviews mentioning them as a reason they would returnCommunicated with linen staff and the head of housekeeping assistant, exceeding guest expectations while increasing efficiency by 29%. -
Food Service WorkerPizza Hut Jun 2018 - May 2020Karāchi, Sindh, Pakistan•Serve fresh, hot food with a smile in a timely manner•Prepare and deliver beverage such as coffee, tea, and fountain drinksRecord customer orders and repeat theen back in a clear, understandable manner to minimize errors•Promptly report complaints to a member of the management team•Package to-go order items into bags placed drink orders into carriers.
Islam Uddin Education Details
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Institute Of Tourism And Hotel Management Pakistan3.3 -
Accounting And Finance
Frequently Asked Questions about Islam Uddin
What company does Islam Uddin work for?
Islam Uddin works for Event Souk
What is Islam Uddin's role at the current company?
Islam Uddin's current role is Housekeeping Attendant.
What schools did Islam Uddin attend?
Islam Uddin attended Institute Of Tourism And Hotel Management Pakistan, Institute Of Cost And Management Accountants Of Pakistan (Icma Pakistan).
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ISLAM UDDIN
Medical Laboratory Technologist •| Medical Laboratory Technician •| Medical Laboratory Attendant • Certified Phlebotomist •United Arab Emirates -
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