3M Egypt Trading Ltd.A well-recognized worldwide American manufacturer of Healthcare, Filtration, and Consumer products, Electro & Telecommunication, Abrasives and Adhesives spread over 65 subsidiaries serving over 200 countries. Established in Egypt since 15 years employing 36 calibers.; Function description: Developing Sales through distribution channels and Achieving required sales volume with specified profitability.Post ResponsibilitiesDefined sales strategy for different customer segment (Distributors and Resellers).Defined and followed up target customers and projects.Segmented and created a CRM profile for potential and active customers.Conducted monthly business review meetings and followed up on updatesConducted Technical training for customers and preparing training documentation and material (Seminars up to 5 days training programs, approx. 450 Customers

Function description: Developing Sales through Panel builders' network and following on targets (Commercial and Technical) achievement. Post ResponsibilitiesDefined sales strategy for different Panel Builders' segments (Direct and indirect).Developed Panel Builders' network through qualifying and recruiting new channels for targeted segments.Conducted technical trainings for channel partners and customers (Seminars up to full day training,

Function description: Developing Customer management tools and concepts and working on achieving the commercial excellence with the sales force (40 Salesman), Work cross functionally with Marketing (25 people), Logistics & Supply Chain (15 officers), Customer Care Center (12 officers) and Customer Training Center (6 officers) to implement Customer Action Plans.Post ResponsibilitiesDefined sales strategy for different customer segment.Defined and followed up Customer segments Action plans.Conducted and participated to the competency assessment reviews.Developed Sales Tools (SAP, CRM, Quotation tool. ) and maintained.Developed the Supply Chain through the design of a new Commercial Logistic Offer.Issued the first comprehensive commercial policy and follow up on the updates.Conduct monthly business review with the all segment sales managers following on the corrective action plans for each sales segment. Conducted training sessions for users of SAP, CRM and Customer management tools; also designed training material and handouts.

SD module)Managed the implementation and start up of ERP system via a cross functional team comprising of over 45 people in Sales, Marketing, Logistics and Supply Chain, Operations and Finance divisions.Mapped the existing processes and designed the To Be processes.Designed and implemented the new business rules.Followed up the developments and customisation held on the ERP.Designed the training material and conducted over 30 training sessions for the different users.Build the customers and materials master data.

Post ResponsibilitiesAccountable for achieving the activity budget (Achieved 20% over the annual target 45MEGP)Introduced to the market special packages serving special applications (Special offer for Elevators applications; generated 3MEGP of revenue)Accountable for the activity profitabilityConducted quarterly and semi-annual business review presentations to demonstrate the achieved results and the forecasted actionsManaged the discounts applied to customers.Switched the whole supply chain of the activity to local supply chainConducted external and internal technical trainings, seminars and launching events, also designed training material and handouts.

/ North & East Cairo Responsible + X RamadanPost ResponsibilitiesAccountable for achieving the annual target (3 MEGP in 2003 & 6 MEGP in 2004)Located business at specifier & end user levels. Defined the suitable channel to serve each business opportunity. Supported the distribution network in their commercial actions. Responsible for continuous update of customer information on the CRM tool.Conducted technical trainings for customers and partners.

Two Product Lines)Achieved the product lines budget and Exceeded the product lines planned profitabilityLaunched to the market new core offer (TeSys) with revenues over 30 m€.Conducted quarterly business review with top management to demonstrate results and share forecastManaged the discounts to customers.Conducted external and internal technical training sessions, seminars and launching events (up to 500 attendees). Total number of training sessions: 300 session and more than 5000 attendants