Built the PMO team in Munich office up to 10 employees.Coached the PMO team in project management and scaled Agile.Transitioned an initiative with 2 release trains (120 people) into scaled agile framework which improved the teams' delivery and predictability up to 90%.Lead one of the biggest initiatives (120 people) in acceptance solutions to extend the capability of card acceptance and successfully delivered new capabilities like Tap-To-Phone.Successfully completing the integration of acquired entity (Payworks) with Visa systems including technology, infrastructure and tools.Consolidated status reports in collaboration with the global PMO to improve internal reporting.Provide executive reporting for the programs run by local PMO team to leadership (VP and SVP).Managed the location workforce plan to maintain healthy workforce and made sure we stay within location budget.Acted as GenAI ambassador in project management to train project and program managers on opportunities to use GenAI.

Lead and facilitate planning of project deliveries for PSP cross functional teams. 25 software development teams in 6 countries across Europe North America and Asia.Introduced a new framework for scaling agile across the enterprise (SAFE)Set up and roll out processes across PSP subdivision.Support VP for reporting and portfolio management.Support and coach project and program managers.Manage priorities with different stakeholders, Product management, sales and professional services.

I led a team of more than 10 project managers, setting the objectives for the team and the team members, defining project management standards and good practices, creating a path of growth for the members of the department, mentoring and supporting them. Under my leadership, the PMO team successfully managed a large number of projects, constantly moved towards agile approaches to project management.

● Planning the overall program end to end and monitoring the progress of platform modernization program across several software teams which are located in different locations (Germany, Slovakia).● Delivering a new end to end product to the market where I managed the program deliveries from several teams across different divisions; Issuing, PSP, Acquiring as well as Enterprise portal. Teams were located in Germany, Slovakia, and Brazil. ● Ran and delivered a PoC for the new modern Payment Gateway.● Identifying technical, process and dependency risks and taking corrective measurements corresponding to the identified risks.● Evaluating different technical and functional proposals and identify the best options for system design.● Unblocking teams by managing the priorities of dependencies.Other Duties● Conducting interviews for prospect project and program managers● Coaching and training for new project managers● Organizing technical knowledge sharing for different internal applications and components

Project Manager / Scrum Master for 4 teams (2 at each time) working on different internal projects.● Coach the team about Agile and Scrum.● Coach the PO through backlog clean up and prioritization● Hold and facilitate Scrum Ceremonies, standups, planning, Backlog grooming and retrospectives.● Provide visibility for the management about team’s productivity using Burn-Down charts and other tools.Achievements:● Build up self-organizing collaborative teams.● Create understanding and dedication to the process and the project within the team.● Coached the teams to define DoD.● Drive the teams to provide a shippable incremented product after each sprint.● Develop with the team a prioritized Technical debt backlog which the team picked 1 item of it each sprint to increase the quality of the product

I am working as a Project Manager / Scrum Master for 2 development teams working on 2 different internal projects..As a Scrum Master I am responsible for protecting and coach the team through the Scrum Process as well as working with the Product Owner to define User Stories and Plan Sprints.I am also responsible for planning the releases and communications with other teams in the company.

Manage the game production process among a team composed of art designers, software developers and game designersI led the production process of 2 of the biggest HTML5 games on Facebook :● Crowds VOTE ( http://apps.facebook.com/crowdsvote)● Elmadinah (http://apps.facebook.com/elmadinah) which is a city simulation online social game with 1.3 million registered users and 230 thousands monthly active users.I led the process through Game design, Art, development and release in the market.Core Duties:● Collect requirements● Plan releases● Schedule tasks’ duration and sequence● Track the finish of tasks to fulfill (scope, time, quality) constraints● Coordinate between different departments (UI, Art, Development and Game Design) ● Executing Iteration plans within the Release plan.● Ensuring the team achieves the release goals ● Responsible for identifying issues and unblocking the developers.● Responsible for leading sprint planning sessions, User Story decomposition to tasks

Manage a team of 20 biomedical engineers and technicians with 5 team leaders responsible for installation, maintenance and repair of medical equipments solved by our company.Manged to increase the service team from 5 engineers and 5 technicians in 2005 to 8 engineers and 12 technicians in 2011. I also succeeded in increasing the total income of the service department in 2011 to 9 times what it was in 2005.I also had a role of senior laser service engineer to support junior engineers all over Egypt.Basic Responsibilities:• Monitor spare parts inventory and make sure there is no shortage.• Make sure the department meets the targets set by the management.• Ensure continuous development of the team members via technical and non-technical training sessions inside and outside Egypt. • Hire the best talents to enhance the quality of our process.• Maintain good relationship with the customers• Assist team members to solve difficult technical problems

I was responsible for installation, maintenance and repair of laser medical equipments all over Egypt and I supervised 2 junior engineers.I had trainings at (Candela, Deka, Quanta and Fotona). I was able to service all types of laser machines.

Responsible (along with a team of 5) for installation, maintenance and repair of company’s medical equipments in lower Egypt geographical area.I serviced different types of medical equipments including (Patient Monitors, DC Defibrillators, Operating Lights, Electrosurgical Equipments, Medical Lasers)