• Managed import and export logistics operations (B2B & B2C), including non-DG merchandise and DG batteries & chemicals, to meet customer commit dates, focusing on operational efficiency and sustainability.• Worked closely with the sales team to ensure timely order processing and accurate delivery for customers.• Collaborated with Canon’s Marketing team to coordinate event shipments across Africa and the UAE.• Reported monthly KPIs to management, monitoring lead times, on-time delivery, revenue, and cost targets.• Drove continuous improvement initiatives by addressing operational issues and enhancing supply chain performance.• Coordinated Return Material Authorization (RMA) processes and aligned forecasts with firm demand for sourcing goods.• Coordinated with the transportation team, including shipping lines and 3PLs, to move batches to Africa and local markets.• Worked closely with all points of sale to manage outbound and inbound deliveries, updating the status in the CRM for each order.• Handled overseas shipments with the support of the logistics team, ensuring smooth transportation and customs processes.letter of credit reviewAwards• Canon Employee of the Year 2023 – Recognized for exceptional performance andcontributions to supply chain operations.• Canon Being Innovative Certificate – Honored for introducing innovative solutions thatimproved operational efficiency.

Report cost on monthly basis to Finance.Ensured proper information flow with sales and external customers with a specific focus on customer complianceEnsured and developed proper record retention as required for each shipment processed Frequently participated on special projects and volunteered for additional responsibilities as needed by senior management.Arranged import & Export customs clearance and the delivery of imported cargo

 Representing Panalpina co. with the governmental authorities including as Dubai chamber, and Ministry of Environment and climate change Prepare mandatory Fright forwarding Documents for (Halliburton& Shell Oil & GAS ) Shipments including COO , BOE and Gate pass  Apply for Customs Duty Exemptions By ministry of Energy portal (DEWA Solar Planet Project and Sharjah waste to Energy project )  Arrange for releasing MOFA and Legalization permits for Halliburton Iraq shipments Processing import Preparation of regulatory approvals for Ericsson shipments like SIRA, MOFA Permit , SASO (Saudi Standards, Metrology and Quality Organization) and CITES (The Convention on International Trade in Endangered Species of Wild Fauna and Flora) as per destination requirements  Verifying documents i.e. Invoice, packing list, Weight List, Certificate of Origin, Exporter Certificate, Shipment Advise, Delivery Note & Legalized Documents as per customs requirements. Coordination with freight forwarders for documentation and different countryspecific requirements Follow the day to day operations related to own jobs in the Custom clearance to ensure continuity of work Prepare Customs Bills on Emirsal 2 as per destination (GCC andNon GCC).

handle Export/Import shipmentsProcesses freight claims and customer complaintsprepare SED, AWB, and other shipping documentsprepare drafts and pre-alertsensure bookings are made on time and in accordance with shipping instructions Initiate timely invoicing and work closely with accounting department to ensure billing accuracyReviews, prepares, and invoices for payment Audits export files for compliance and scan into database

MY POSITION : clearance and forwarding operations coordinator at department Export by Road Responsible for the preparation of quotes for customers, which involves examining products or materials to estimate quantities or weight and type of container required for storage or transport.• Follow up on two of our global accounts (Unilever & Samsung )• Liaise with accounts for the preparation of invoices ensuring shipping costs are calculated accurately and passed onto customer.• Tracking of goods enroute to their destination ensuring any problems that may arise are resolved so as to avoid delays..• Liaise with accounts for the preparation of invoices ensuring shipping costs are calculated accurately and passed onto customer.to their correct location.• Tracking of goods en route to their destination ensuring any problems that may arise are resolved so as to avoid delays.• Study shipping notices, bills of lading, invoices, orders, and other records to determine shipping priorities, work assignments, and shipping methods required to meet shipping and receiving schedules..responsible for handling all customs and freight operations for our customer (Unilever gulf co) to all the gulf countries 4) Enter the customer’s related data on ERP system and update all the necessary documents for shipment . such as bill of lading health certificate and certificate of origin 5)dealing with Dubai municipality and Dubai trade electronic system ,easy freight and mirsal programs 6)Responsible for representative whihelmsen ships service co. with the governmental authorities such as Dubai chamber ,customs and DUBAI Municipality * prepare invoices and other shipping/export documents to ensure customers’ clearance of goods at destination.* Assists with ensuring that payable and receivable documents are completed accurately and forwarded within time constraints* Provide service in a professional and efficient manner for all external and internal contacts

responsible for finish the vessels and trucks arrival and departure steps , the loading and discharging agreements form the port manifest , Arrange and coordinate travelling arrangements for on-off signing officers and crew in liaison with Officer, Marine and Port Operations and Port CaptainLiaise with agent for crew sign on / off.Keep contact with officers on vacation as relevant, monitoring of crew P&I and or medical claim documentation.Update the Crewing files and office computer records as relevant, Prepare and maintain Crew list.Handling visas.

Company profile: Specialised in International Transport and Logistics.. established in 1992. over 16 years of experience in International Freight Forwarders and logistic services for the schinder eclectic distributions company such as the customs clearance , shipping transfer, loading and discharging have branches in Alexandria . Damietta ,port said ,east district port and Cairo airportWebsite: www.incotransegypt.comJob description : 1 Responsible for all the customs operations for Schneider electric co shipments among all the Egyptian ports 2. Specialised in make all the customs clearance steps , deals with the governmental; authorities such as customs ,port authority , imports and export management , the fincical treatment and debits with the banks and responsible with the treatment with shipping agencies 2. works in different port such as Damietta , port said and east district port