Islam Shaker Email & Phone Number

North Carolina, United States

• Responsible for developing new business opportunities and managing relationships with Project Managers & Estimators• Negotiate contract terms with clients and communicate with stakeholders• Monitor Project team to ensure contracts are executed as agreed• Identify new channels with clients, consultant, end user, property developers and contractors at all levels.• Communicate and follow up with existing clients to develop and renew relationships.• Create pipelines for expected upcoming projects• Coordinate and support with the tender department and technical office department with all necessary documents and site visits regarding upcoming projects.• Update company profile on regular basis.• Prepare daily/ weekly and monthly reports.• Ensure all required information is provided prior to commencement of the tender process• Prepare and produce tender and full proposal documentation on qualified bids ensuring bid compliance• Check all contract documentation and ensure compliance when a bid is successful• Produce bid support material as required• Introduce efficiencies and new methods of tendering• Attend bid clarifications and handover meetings

Saudi Arabia

• Works with senior Management Team and other Heads of departments to achieve strategic goals, Sales/Revenues, Cost Control, business priorities and targets of Retail operations.• Analyze daily sales reports, in addition to discerning profit margins for each item.• Develop sales strategies and report monthly achievements to senior management.• Execute sales promotions and retail activities to ensure a cutting edge strategy; maintains up to date knowledge of competition and consumer trends.• Establish the effective way of the operation (Standard, communication, service, duties and tasks implementation)• Responsible about the merchandises ordering from warehouse that goes with the budget for the season• Monitor the KP I's and ensure that all elements are running by efficient and effective way • Sets the action plan for the season Exp: target achievements tools, communication methods, development for the employees, market studies , marketing methods,training's and promotion plan • Ensure that the customer service following by the highest level at all points • Communicate the sales plans and targets with the team and monitoring it• Managing the performance of the employees and follow up their work• Assigns routine and non-routine tasks for the managers• Developing and motivating the team

Saudi Arabia | Uae

• Providing the best customer service and creating loyal customers.• Responsible for 17 stores & Trained 500+ staff members (Store Managers , ASM, Supervisors, Head Cashiers, Inventory Receivers, VM, Sales Associates).• Conducting New Hired Inductions & On-Job coaching based on business needs • Aiming to Unlock person`s Potential and Improve skills, Attitudes to achieve the best performance.• Managing the performance of the employees and follow up their work• Assigns routine and non-routine tasks for the managers

Egypt

• Keeping in contact with existing customers in person and by phone.• Making appointments with and meeting new customers.• Agreeing sales, prices, contracts and payments.• Meeting sales targets.

Alexandria

• Provide customers with basic information on all Bank’s products/services to increase Customer awareness & ensure a high level of quality service. • Achieve assigned targets/volume/attrition/x-sell/deep-sell for the Department in both assets and liabilities to ensure that targets are met through walk-in. • Track customers’ inflows and outflows and contact customers to seek information on reasons for unexpected behaviors to maintain better-quality service level and meet set budgets.

Egypt

• Handle British Customers inquires and complaints• Provide customer with accurate information and right solutions• Breaking down bills and explaining account charges• Provide Customers with Network & Devices Troubleshooting steps.

Associate'S Degree, English Language And Literature, General, A

Activities and Societies: English Course

German Language, A

Bachelor Of Laws - Llb, Law, A

Activities and Societies: Reading Swimming Computer Programming

Education record