Jamie Isley Email & Phone Number

Richmond, Virginia, United States

Richmond, Virginia, United States

Provides oversight of the appointment and reappointment processes to the boards, commissions, and other entities managed under the scope of City of Richmond Council offices. Presents quarterly to Council Standing Committees regarding vacancies and other pertinent information. Provides consulting and support services while also serving as a liaison between these entities and Richmond City Council.Collaborates with other departments to develop and implement both recruitment and communications strategies to inspire individuals to apply for an appointment opportunity. Increased the number of applicants to boards and commissions by 50% overall within 6 months. Maintains and creates content for the Clerk’s rva.gov websites. Creates graphics and tutorial videos for the Office of the City Clerk utilizing Adobe Suite and Canva. Tracks pertinent boards and commissions legislation and assists in the creation of legislative requests for boards and commissions policy. Conducts research to gather information on best practices. Created and presented an overview and recommendations to the Governmental Operations Standing Committee regarding potential process changes and efforts to streamline the program.

Conducted office research and interpretation of Council’s Rules of Procedure, the City Charter, City Code, and Virginia State Code. Prepares written communications, written reports, and media advisories. Drupal content editor for the Clerk’s office rva.gov webpage. Regularly created infographics to simplify Richmond City Council processes, video tutorials for the city’s legislative website for ease of use, and prepared media advisories for the Clerk’s web announcements. Assisted with posting meeting notices, processing applications, maintaining related spreadsheets, reappointment notifications and the revamping of appointment application forms.Worked with committee members to coordinate meeting materials and legislative summaries for the Public Safety and Governmental Operations Council Standing Committees.

Richmond, Virginia, United States

Operational support to the Emergency Communications Center (ECC), liaison between the public and emergency resources. Receives emergency and non-emergency calls and dispatches Public Safety departments and resources, as needed. Maintained a calming, reassuring demeanor in high-stress situations. Adhered to city guidelines and requirements and proper protocol, in the handling of confidential and sensitive data. Effectively communicated accurate information to responders, to decrease response lead time. Entered data swiftly and accurately into local and national databases. Routinely utilized advanced training and good judgment to de-escalate high-stress situations, while simultaneously arranging for appropriate help independently and as a team.Recognized for superior handling of a suicidal caller, received the sought after department Star Award.Prepared a professional PowerPoint presentation for a keynote speaker at a national conference.

Richmond, Virginia, United States

Fostered community and engagement through 10+ Facebook affinity groups, assisted political teams with assignments and canvassing, created content to be posted to Facebook groups and kept all affinity groups informed of pertinent information relevant to Jennifer McClellan’s statewide campaign for Governor. Kept Facebook affinity groups informed about the Senators plans for Virginia, upcoming events, and debates. Posted live feed of events to the groups upon the start of the event.Created graphics for members of the affinity groups to share on social media to promote the campaign and Senator McClellan’s vision for Virginia.Travelled to knock on doors for the campaign and collect petition signatures.

Hopewell, Virginia, United States

Submitted, revised, and reviewed Incident-Based Reporting from Virginia State Police according to state guidelines and protocol. High detailed records management, responsible for updating and pulling reports from the database for the general public, insurance companies, attorneys and litigators. Handled incoming phone inquiries and updated callers with the status of various reports and records. Regular use of Microsoft Access, Word, and Excel in duties assigned to create and update spreadsheets, correspondence, and templates.

Petersburg, Virginia, United States

Conducted a long-term project studying the impact sleep hygiene has on Correctional Officer stress levels, physical and mental health, and job performance. Utilized Assessment Technologies performance testing software to evaluate and analyze research participants. Oversaw logistics/project management by collaborating with jail administrators and research advisors to organize data collection schedules for 200 plus officers and non-sworn staff — presented initial findings to experts in the field at a national conference in 2016. Created professional presentations via Microsoft PowerPoint and Excel functions to summarize assured findings to peers and the general public. Utilized skills in SPSS and Excel to organize/analyze data and streamline productivity. Resolved problems and inconsistencies within said data and preservation of project deadlines. Assisted assigned supervisory professor with grading, assisting struggling students, and administrative duties as assigned.

University City, Missouri, United States

Operational support to the Emergency Communications Center (ECC), liaison between the public and emergency resources. Received emergency and non-emergency calls and dispatched Public Safety departments and resources, as needed. Dispatcher for Police, Fire, and EMS. Maintained a calming, reassuring demeanor in high-stress situations. Adhered to city guidelines, requirements and proper protocol, in the handling of confidential and sensitive data. Effectively communicated accurate information to responders efficiently and quickly to decrease response lead time. Entered data swiftly and accurately into local and national databases.

Bachelor Of Science - Bs, Psychology

Minor in Criminal Justice

Master Of Science - Ms (Not Yet Complete), Clinical Psychology, 3.6