Mohammad Saiful Islam Email & Phone Number

Doha, Qatar

Received payment by cash, check, credit cards, vouchers, or automatic debits & POS Skills.Responsible for solving customer complaints and providing information regarding products.Open and close the registers, monitoring cash limits and ensuring quality customer service.Foreign currency buy and sell, cash deposit to bank, deal with branches and other exchangesHandling 25 per hour transactions on average daily including bank transfer, cash pickup & instant cash with extreme attention to detail.Supervised 10 other employees and provided on-the-job training, ensuring that they received a comprehensive education on proper banking policies.Executed financial transactions according to bank policies and procedures, Assessed needs of customers, suggesting products and services accordingly, Researched and resolved service-related problems.

Doha, Qatar

Provided customers with high level of service, privacy and confidentiality, and friendly, welcoming attitude.Quickly established credibility with clients and remembered over 50+ names of regulars, creating a friendly rapport with customers.Accurately maintained records of each transaction and ensured all documentation and paperwork was in place and within compliance.Organized 200+ customer transaction receipts on a daily basis so that they could be properly filed in a timely manner.Responded to customer inquiries, providing information on bank accounts, policies, products, and services. And conducted each client transaction efficiently, accurately, and effectively.Assisted managers at bank branch with emailing amendments, making reports. And assumed a leadership role in the absence of the supervisor and maintained that the bank floor operated normally.

Bachelor Of Arts - Ba, English Language And Literature, General, Cgpa 3.55 Out Of 4 Scale

Higher Secondary Certificate, Science, Gpa 3.20 Out Of 5 Scale

Secondary School Certificate, Science, Gpa 4.88 Out Of 5 Scale